Recruitment #210426-7602FD-001
Location |
Wethersfield, CT
|
---|---|
Date Opened | 5/1/2021 12:00:00 AM |
Salary | $55,160*- $70,030/year (*New State Employees Start at Minimum) |
Job Type | Open to the Public |
Close Date | 5/14/2021 11:59:00 PM |
Are you a skilled IT Tech looking to launch your career within the public sector?
We have a fantastic opportunity for you!
The fast-paced MIS unit at the State of Connecticut, Department of Correction (DOC) is looking for a motivated technical support professional to join our IT Technical Support team.
An Information Technology Technician will serve as a member of a technical support team assisting computer users with PC and network problems, software installation, PC & Laptop setups, printer installations, network printer configurations, and data back-up and restore functions.
The position is based in our centralized technical support team
providing service to over 4,000 computer users at more than 16 locations
throughout the state. The individual would also be assigned to work on-site
network and PC upgrades at various prisons and offices throughout the state at
times.
Employee's main office location is in Wethersfield, CT. This IT
Tech position is full time, on a first shift schedule.
We believe there are many benefits to working for the State including:
More information about this position can be found in the job classification. If you find this position to be a good match for your skillset and interests, we encourage you to apply!
Check out this video to learn what it's like to work for the State of Connecticut:
This is a competitive position, open to the public.
To Apply:
During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.
Please note, all communications regarding your application will be sent via email and applications to this recruitment may be used for future vacancies.
Should you have any questions about the position, please contact
Samantha Wasef, Leadership Associate – Talent Solutions at Samantha.Wasef@CT.Gov
Knowledge of functioning and use of information systems and technology; knowledge of IT equipment; knowledge of help desk management tools and utilities; knowledge of computer operations and methods of preparing work for processing; knowledge of data control functions specific to job stream maintenance and documentation; basic knowledge of concepts of network and microcomputer operating systems; interpersonal skills; oral and written communication skills; technical problem solving skills; logic and analytical skills; ability to install and maintain microcomputer hardware, software and basic network components; ability to analyze and troubleshoot simple operational and data communications problems; ability to prepare and maintain records, logs and reports.
Three (3) years of experience in information technology (IT) operations support or another IT related support area.
NOTE: For State employees this is interpreted at the level of Data Processing Operations Support Specialist 1.
1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of two (2) years.
2. For State employees one (1) year as an Information Technology Technician Trainee may be substituted for the General Experience.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.