STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Information Technology Manager 2

Recruitment #210422-1562MP-001

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Introduction



Do you have an eye for creativity and would love to think of ideas for modern infrastructure and processes? Do you continuously seek improvements in design and look to find weak spots to offer improvements in designs and processes.

If so, read below and apply!

Who Are We:
The State of Connecticut, Office of Early Childhood (OEC) coordinates the delivery of early childhood services for the state’s youngest residents; including early care and education, home visiting, developmental support, and program and provider development. We are an agency, making a difference in the lives of the state’s youngest residents. We believe in ensuring all children are safe, healthy, learning and thriving, and we need a hard-working, solutions-oriented professional to join our technology team.  

Mission and Vision:
We serve as the guideposts for the development of policies and programs, and also ensure that we work to actively and purposefully dismantle racism and advance equity for all individuals in our agency and throughout the early childhood system. We are looking for professionals to join our team who align with and will promote this mission and vision.  

The Role:
We are currently recruiting for an Information Technology Manager 2. In this role, you will build an effective team and will coach and train our development team and communicate effectively with agency colleagues (business partners), including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.

The OEC needs a leader to shape the technology division. Technical growth is crucial to the IT culture. In this position, you will:
  • Lead a newly formed team that will help the agency realize its potential;
  • Work with state partners and contractors to develop responsive digital solutions for challenging questions in the agency and to create opportunities for colleagues to use data and information in a dynamic way;
  • Ensure an efficient, user-friendly experience for our parent and provider communities;
  • Maintains OEC computer and communications technology and develops applications that securely collect, process and give access to child and program data across OEC's divisions and to the public. 
We participate in a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off!! We encourage a healthy work-life balance to all employees.

Selection Plan

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
    
Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be provided through your JobAps portal account.  
Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position.

Applications to this recruitment may be used for future vacancies.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Please send any questions or inquiries to Catherine.Downey@CT.Gov; please include recruitment number and job title.

PURPOSE OF JOB CLASS (NATURE OF WORK)

Within a state agency information technology division, this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

EXAMPLES OF DUTIES

  • Lead responsive improvements, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment;
  • Focus on results and quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness; 
  • Plan and deploy for business results: aligns information technology planning with the business strategy;
  • coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals; 
  • Establish priorities for systems development and information technology projects in accordance with agency requirements; 
  • Coordinates, plans and manages solution architecture projects;  
  • Leads and influences the development of standards and decisions regarding changes to systems/applications;  
  • Focus on results and quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness; 
  • Engagement with statewide IT organization meetings and developments; 
  • Collaborating with external development teams and industry partners;
  • Reviewing and providing feedback on vendor and third-party design standards/specifications while vetting new integration partners;
  • Determining how existing applications, systems, databases, interfaces and/or hardware can interact to meet new and emerging enterprise initiatives; 
  • Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision; 
  • Strengthens staff by providing choice, developing competence and offering visible support; 
  • Sets an example by acting in ways that are consistent with shared department values;
  • Understand Business Partners, build coalitions and develop business knowledge for yourself and your team; 
  • Works with leadership team to maximize cross-team contributions; 
  • Interfaces regularly with clients/customers; stays abreast of local, regional and national industry trends;
  • Additional duties can be found here.

KNOWLEDGE, SKILL AND ABILITY

· Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.

· Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.

· Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.

· Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.

· Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.

· Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.

· Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity.

Note: For State Employees, this is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s Degree.

2. A Master’s Degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

Preference will be given to employees that posses the following:
  • Experience organizing and documenting business requirements;
  • Experience using .Net, Windows services, Web Services, Signal-R, JavaScript and JavaScript Frameworks such as Angular;
  • Experience with SQL 2016 or 2017, SSRS, SSIS and Service Broker; within the Microsoft MVC framework;
  • Experience with responsive UI using frameworks such as Bootstrap, JQuery, Angular, among others;
  • Experience with Web services and RESTful services;
  • Experience using distributed systems and RESTful micro-services;
  • Experience with cloud based infrastructures

SPECIAL REQUIREMENTS

1. The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.

2. Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).

3. The Solutions Architect is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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