Connecticut StateDepartment of Administrative Services

Developmental Services Supervisor Of Case Management (40 Hour)

Recruitment #210420-0578FP-001


Are you a self-starter? Do you want to make a difference while participating in a dynamic and reciprocal human services environment in the public sector? If so, we want you to join our team! 

The State of Connecticut, Department of Developmental Services (DDS) – West Region has one full-time job opportunity for a Developmental Services (DS) Supervisor of Case Management, based in Torrington. This is a full-time (40 hours per week) position with a work schedule of Monday through Friday, 8:00 a.m. - 4:30 p.m. However, must be flexible in order to meet the needs of the agency.

  • Engage in a rewarding career
  • Provide support to a division that is passionate about improving the lives of those we serve
  • Assist our individuals so they can achieve success
  • Make a difference in the public sector
  • Work together in a collaborative team environment
At DDS, our mission is to partner with the individuals we support and their families, to support lifelong planning, and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

The West Region provides residential and day supports to approximately 7,900 individuals with intellectual disabilities and approximately 820 (2,100 Statewide) individuals & families who self-direct their services.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Developmental Services, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Applicants must meet the Minimum Qualifications as listed on the job opening and specify their qualifications on their application. Please ensure that your application is complete as you will be unable to make revisions once you officially submit your application into the JobAps system.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Applications to this recruitment may be used for future vacancies.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Renee LaBarge, DDS EEO Director at 860-418-6022 or

For questions regarding this recruitment, please contact Michelle Gara at


In the Departments of Developmental Services and Social Services, this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.


Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly; explains departmental programs, policies and procedures to workers, individuals and the public; consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate; observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills; makes assessments of existing resources serving individuals; monitors individual centered and waiver driven quality controls and addresses concerns accordingly; assists in administration of individual participation in federal reimbursement programs; may represent facility in any legal proceedings involving individuals; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of intellectual disability case management practices; considerable knowledge of social problems resulting from intellectual disability and methods for dealing with those problems; considerable knowledge of inter-disciplinary approach to program planning; knowledge of public and private resources for individuals with intellectual disability; knowledge of relationships between facilities for individuals with intellectual disability, community agencies, courts and health facilities; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability; ability to utilize computerized software.


The General Experience is defined as one of the following:

1. A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.


2. A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.


One (1) year of the General Experience must have been providing case management or casework services to individuals with intellectual disability.
NOTE: For State Employees this is interpreted at the level of Developmental Services Case Manager.


  • Case Management experience with focus on supporting individuals, families, and guardians of adults with Intellectual and Developmental Disabilities (IDD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs   
  • Experience working with the private sector and private provider agencies
  • Experience effectively training small and large groups of staff on current policies and procedures
  • Experience with Microsoft Office Suite, computer software, handling of databases, and individualized electronic budgets (IP-6)
  • Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals
  • Experience working cooperatively with various departments including, but not limited to: Probate and Judicial Courts, Department of Social Services, Department of Children and Families, and the Abuse Investigation Division
  • Experience working with Abuse and Neglect reporting policies and procedures
  • Experience with a and knowledge of Medicaid Waiver requirements and DDS Home & Community Based Services (HCBS) Waivers
  • Experience navigating, understand, and accessing benefits through the Department of Social Services
  • Experience communicating and supervising staff virtually via TEAMS and/or various other conferencing sources and systems
  • Experience participating in group facilitation and mediation as a structured interactive process
  • Self-initiative and independent/creative thinking


1. Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
3. Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.