Connecticut StateDepartment of Administrative Services

Unit Supervisor

Recruitment #210216-8952CL-001


The State of Connecticut, Department of Public Health (DPH) is hiring! We are seeking individuals with supervisory, workflow, record and file management experience for a Unit Supervisor position in our Connecticut Tumor Registry program. The successful candidate will have an opportunity to make a direct impact on improving the lives of Connecticut citizens.

The Unit Supervisor will be accountable for supervision of clerical functions relating to cancer registry data record processing and workflow coordination in order to ensure a complete and detailed cancer database.  The Record Management unit is responsible for receipt, validation and confirmation of all files received from providers and supplemental data resources. The Unit Supervisor will work closely with the Quality Assurance Coordinators to prioritize and assign worklist tasks. Employment in DPH’s Connecticut Tumor Registry offers educational support, and continuous access to training from national standard setters, including NCI-SEER and NAACCR.        

Specific duties will include:  

  • Determining priorities, assigning and reviewing work, and coordinating operational workflow
  • Supervising clerical staff in the assessment of record submission validity and completeness
  • Coordinating training of unit staff and assisting the Quality Assurance Coordinators with medical records training
  • Acting as liaison between Record Management and Technical units to coordinate and prioritize operations
  • Providing background and descriptive information to the Registrar of Tumor Records regarding requests for DPH Information Technology (IT) support

This position reports to the Registrar of Tumor Records (Public Health Services Manager).

The Mission of the Department of Public Health (DPH) is to protect and improve the health and safety of the people of Connecticut by assuring the conditions in which people can be healthy, preventing disease, injury, and disability, and promoting the equal enjoyment of the highest attainable standard of health, which is a human right and a priority of the state.

DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.

Are you interested in joining our team as Unit Supervisor? We encourage you to apply today! This position is conveniently located in Hartford, CT. The work schedule for this position is typically Monday - Friday, 40 hours per week.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.  

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account. 

Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position. Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. 

Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. 

Applications to this recruitment may be used for future vacancies.

Should you have questions pertaining to this recruitment, please contact Chelsea Moore at


In a state agency this class is accountable for supervising clerical employees involved in general clerical activities.


Determines priorities, assigns and reviews work; coordinates workflow; provides staff training and assistance; conducts performance evaluations; maintains office records; serves as liaison with other operating units, agencies, outside officials, etc.; handles counseling or disciplinary problems; develops work performance and procedural standards and guidelines; recommends staffing changes and assists in recruitment and selection of personnel; compiles data and prepares reports; develops and maintains filing systems, forms and office procedures; handles telephone and written inquiries for information and assistance; explains agency policy to staff and public; maintains inventory control; performs related duties as required.


Considerable knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to schedule and prioritize workflow; considerable supervisory ability; ability to read, understand and apply a variety of materials; ability to perform arithmetic computations; ability to operate office equipment which includes personal computers or other electronic equipment; ability to operate office suite software.


Four (4) years of general clerical experience.


Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.


College training may be substituted for the General Experience on the basis of 15 semester hours equalling six (6) months to a maximum of two (2) years.


  • Experience in central cancer registry operations
  • Experience with electronic databases and data management systems
  • Experience in records and file management
  • Experience with staff supervision, including duties assignment and work performance evaluations
  • Experience training staff and providing appropriate tools for staff to perform their jobs more effectively
  • Experience scheduling and prioritizing workflow and meeting time sensitive deadlines
  • Experience with Microsoft Office Suite including managing and analyzing data, writing reports, tracking work, composing correspondence and scheduling meetings
  • Experience and understanding of confidential policies and procedures
  • Experience and understanding of complying with statutory and regulatory requirements      
  • Experience communicating technical instructions and guidance to diverse groups of people  


Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.