Connecticut StateDepartment of Administrative Services

Contribution Manager

Recruitment #210209-6500VR-002


Do you possess experience working in a complex financial environment and are looking to bring your skills to Connecticut's newest paid family leave program? If so, read and apply below!

The State of Connecticut Paid Family and Medical Leave Insurance Authority (the "Authority") is a quasi-governmental agency formed by statute and signed into law by Governor Ned Lamont in 2019. Its mission is to help Connecticut’s workforce navigate health challenges and life changes with greater financial security. 

Through a trust funded by employees, the Authority makes benefits payments to eligible employees when either the employee or their family member takes a leave from work to care for themselves or a family member. 

We are seeking a Contribution Manager to join our team! The Contribution Manager will report to and work closely with the Authority’s Assistant Controller.  Under the direction of the Assistant Controller, this role will work with Authority staff, vendor partners, and other state agencies to direct staff and operations of the contribution collection system, as well as prepare financial reporting related to that system in order to achieve the goals and objectives of the Authority. The Contribution Manager will also create and oversee a team to perform these duties. 

Selection Plan

Please ensure that your application is complete and you have included a resume within the "Resume Tab" of your application.

NOTE: Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position.

Applications to this recruitment may be used for future vacancies.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Should you have questions pertaining to this recruitment, please contact Raisa Capellan at


  • Coordinates, plans, and manages activities.
  • Formulates team goals and objectives.
  • Develops or assists in development of related policy. 
  • Interprets and administers pertinent laws.
  • Evaluates staff. 
  • Maintains contacts with individuals both within and outside of unit who might impact on program activities. 
  • Coordinates fiscal management functions including accounting and financial reporting and analysis.
  • Utilizes employee contribution collection system for financial records, reports, and analyses.
  • Directs staff and operations of the contribution collection system, including but not limited to the following:
  • Posts and records daily payment and cash files received, runs reports, records daily deposit to Authority’s accounting system.
  • Resolves returned items, researches non sufficient funds (NSF) payments, and applies NSF fee. 
  • Records, tracks, and reconciles employer contribution data received monthly.
  • Reconciles and balances contribution payments received via various payment methods to banking records (Bank of America), employer records (Salesforce), and accounting records (QuickBooks) daily, monthly, & annually. Correct accounts as appropriate.
  • Researches unapplied and suspended contribution payments from employers, researches nonpayment from employers, issues credits or refunds, answers questions about balance, reconciles suspense accounts.
  • Researches and resolves employer contribution data issues; may interact directly with employers where necessary.
  • Participates in the improvement of design, test, and implementation of filing and payment methodologies.
  • Addresses underpayment and overpayments on accounts resulting in refunds and or bills.
  • Prepares supporting data for the operating and financial summary reports as developed for the Authority at regular intervals as determined by the CEO, COO, and the Authority’s Board of Directors.
  • Implements financial policies, procedures, and controls for the Authority in partnership with the Controller.
  • Works at the Controller’s direction to provide support for the Authority and the Trust Fund for all financial audits.
  • Supports employer and wage reporting needs.
  • Supports all contribution reconciliation and audit processes for the Authority and the Trust fund, in partnership with key interfacing agencies, partners, or third-party administrators.
  • Participates in configuration and user acceptance testing for operational and financial processes for the Authority.
  • Performs any related duties as required.
This list of duties is not intended to be all-inclusive and may be expanded to include other duties and responsibilities that the Authority may deem necessary from time to time and as the Authority’s work and responsibilities demand. 


  • Bachelor’s Degree in Accounting or Finance
  • Knowledge of Generally Accepted Accounting Principles (GAAP)
  • 5-7 years of experience as a Contribution Manager or similar position in a complex financial environment 
  • Experience working within a community foundation, trust fund, or government agency with receipts of over $100 million
  • Experience with Microsoft Excel including creating and developing spreadsheets, using macros, pivot tables, VLOOKUP, and importing and exporting data.
  • Experience using verbal and written communication with internal and external customers
  • Mathematical and analytical skills
  • Experience managing multiple assignments with orientation to detail
  • Experience with virtual auditing
Additional Key Skills
  • Research and reconciliation skills.
  • Experience with interpreting files and interfaces for contribution tracking and accounting.
  • Experience in banking with understanding of ACH, credit card and payment processes.
  • Accounting background for balancing.
  • Knowledge of customer service skills. 
  • Experience collaborating with teams to improve processes and align with agency goals
  • Experience sharing authority and responsibility in fast paced work environment
  • Experience prioritizing work and meeting time sensitive deadlines, including follow-through while balancing and prioritizing multiple activities and responsibilities.
  • Experience identifying creative solutions and administration strongly preferred. 
  • When deemed safe by the appropriate state and federal agencies, this position may require occasional travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.