Connecticut StateDepartment of Administrative Services

Children and Families Program Supervisor

Recruitment #210115-6584PR-001


Are you interested in furthering your career where you can make a difference and receive personal fulfillment? If you so, we are looking for you to become part of our team!

The State of Connecticut, Department of Children and Families (DCF) is seeking to fill a Children and Families Program Supervisor. This position is located in our Central Office, within Transitional Supports and Success Division; a team committed to helping youth navigate life's challenges and develop into thriving adults.

The Program Supervisor provides program oversight to contract compliance and quality improvement of over fifty (50) congregate care programs that operate 24/7 serving youth. The position also provides support and oversight on Families First Prevention Services Act (FFPSA) qualified programs for federal reimbursement of $1.3 million and is responsible for regulatory compliance for out of state congregate care programs. In this role, other responsibilities include:

  • directly supervise the unit responsible for conducting Private Non-Medical Institutions (PNMI) reviews;
  • conduct provider meetings;
  • assist in evaluating program outcomes;
  • evaluate risk management;
  • follow up on all incidents (i.e. arrests, AWOLs, restraints) involving children stemming from these programs.

    Our ideal candidate will be organized, resourceful, and solution focused; as well as:
  • Possess strong communication skills;
  • Demonstrated relationships with a broad section of multidisciplinary stakeholders;
  • Familiarity with prevention/diversion/intervention services for youth and families;
  • Have a history of developing and sustaining relationships with service providers;
  • Familiarity with Connecticut provider network and systems of care.
This is a full-time (40 hours per week) first shift, Monday through Friday position. Although based out of our Central Office, 505 Hudson Street, Hartford, CT, statewide travel is expected.

We offer competitive benefits including healthcare coverage, retirement plan, paid time off, including 12 paid holidays per calendar year in addition to vacation, sick and personal leave accruals. Also group life insurance and other supplemental benefits. We encourage a healthy work/life balance to all employees. 

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Children and Families, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please include your resume within the "Resume Tab" of your application. You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

At any point during the recruitment process, applicants may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, attendance reports, supervisory references, college transcripts, etc. at the discretion of the hiring agency. You do not have to submit these documents with your application.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Should you have any questions regarding this recruitment, please contact Jasmyn Raymond at


In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.


Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; ensures specialized services/programs are in compliance with federal, state and department mandates; identifies and develops new programs and funding sources; schedules, assigns, oversees and reviews work of staff; provides training and assistance to staff and/or outside providers; conducts performance evaluations; determines priorities and plans office work; establishes and maintains office procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; prepares reports and correspondence; consults with staff on difficult cases; oversees maintenance of records; collects and analyzes program data; may interact with clients and caretakers; may interact or hear cases concerning retention of a child in community vs. institutionalization; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods, and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; considerable knowledge of community resources and available services; knowledge of legal basis for departmental programs and requirements; knowledge of child development; knowledge of mental health and behavioral challenges facing children and youth; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.


Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.


One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.  

NOTE: For State employees, this is interpreted at the level of Social Worker Supervisor.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience. 

3. For State Employees, two (2) years as a Children Services Consultant may be substituted for the General and Special Experience.

NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.


Preference will be given to candidates who have experience with the following:
  • Managing provider partnerships/relations, i.e., facilitating provider meetings, risk management communication, etc.
  • Variety of computer software such as Access, SharePoint, PowerPoint, Excel, i.e., exporting and importing data, creating reports, pivot tables, etc.
  • Quality assurance oversight
  • Wrap Around Funding budgets or contract management



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.