STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Server Administrator

Information Technology Analyst 3 (35 Hour)

Recruitment #201119-7605EU-001

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Introduction

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. 

Are you a hardworking, motivated IT professional looking to make a difference while working with a collaborative IT team in the public sector?  If so, we want you to join us! 

The DMHAS, Office of the Commissioner (OOC) is seeking a dynamic full-time Information Technology Analyst 3 (Server Administrator) to join our team in our Information Systems Division at Connecticut Valley Hospital (CVH) in Middletown, CT.  The work schedule is Monday through Friday, 8:00 a.m. to 3:30 p.m., 35 hours weekly.  On-call is required.  The position number is 23620. 

Our mission is to fully support the delivery of quality services to DMHAS clients by providing all DMHAS employees with the most effective computer support (tools) available. IT encompasses four distinct and interrelated areas:  Technical Platform, Application Administration & Operation, Database Administration & Reporting and Training. 

Discover the opportunity to:  

  • Engage in a rewarding career; 
  • Provide support to a division that is passionate about improving the lives of those we serve; 
  • Assist our staff and clients/patients so they can achieve success; 
  • Make a difference in the public sector; and 
  • Work together in a collaborative team environment.

We offer a competitive benefits package, excellent health care, generous leave policies, retirement plan, and more!  We also encourage a healthy work-life balance to all employees!

Selection Plan

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who meet the Minimum Qualifications - as listed on the job opening - will be considered for this role, as determined by qualifications stated on the submitted application.  

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Applications to this recruitment may be used for future vacancies.  

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be provided through your JobAps portal account. 

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.  

Please ensure that your application is complete and you have included your resume in the “Resume Tab” of your application as you will be unable to make revisions once you submit your application into the JobAps system. Individuals considered for interview will be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, attendance, supervisory references, college transcripts, licensure, etc.  You do not have to attach these documents to your application. 

Should you have questions pertaining to this recruitment, please contact Doreen Clemson at Doreen.Clemson@ct.gov or (860) 785-9855.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

EXAMPLES OF DUTIES

This position will be responsible for: 

  • Monitoring, maintaining and remedying issues with VMWare ESXi and above and VMware Horizon View 7 and above; 
  • Configuring and remedying issues with Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS), a highly distributed environment; 
  • Monitoring, maintaining and remedying Server Builds; 
  • Configuring and health of Server Hardware and Windows Server Operating Systems; 
  • Configuring, monitoring and remedying issues with Microsoft Shares, New Technology File System (NTFS) Folder and File Permissions; 
  • Maintaining Active Directory; 
  • Creating Group Policies; 
  • Maintaining McAfee Endpoint Security and SolarWinds Server; and
  • Performing related duties as required.  

Additional information can be found here. 

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function. 
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

Preference will be given to candidates who possess experience in the following:

  • Server-based applications; 
  • Hewlett Packard Enterprise (HPE) DL380, VEEAM, VMWare Esxi; 
  • System Center Configuration Manager; 
  • New Technology File System (NTFS) security, Power Shell;  
  • Windows platform; and
  • SAN connectivity.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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