Connecticut StateDepartment of Administrative Services

Information Technology Analyst 3 (35 Hour)

Recruitment #201118-7605EU-002


Are you an IT professional looking for a rewarding career? If so, we invite you to read the criteria below & apply today!

The State of Connecticut has an exciting Information Technology Analyst 3 opportunity at the Department of Labor (DOL) in Wethersfield, CT.  This is a first shift, full-time, 35 hours per week, Monday through Friday position.

Who we are: 

The Department of Labor is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in an ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them. We ensure the supply of high-quality integrated services that serve the needs of our customers. 

Anticipated duties of this position are:

  • Administers RACF security for all IBM users.  
  • Works with and creates RACF Groups and Profiles for specific access by position within the department.  
  • Adheres to the concept of "least privilege" when granting access.  
  • Understands the RACF structures that provide access to CICS application transactions.  
  • Sets up Dataset Profiles as required.  
  • Execute comparisons between users' IBM ids using Vanguard Compare Manager.  
  • Works with the DBA to integrate RACF and DB2 access controls.  
  • Preparation and participation in IRS Security audits concerning the handling of Federal Tax Information (FTI) Assists in troubleshooting complex application systems with other supporting staff (DBA, Tech Support, or Server Infrastructure personnel).  
  • Performs related duties as required. 
We offer a competitive benefits package; excellent health care; generous leave policies; a retirement plan; a deferred compensation program; and more!

Selection Plan

This position is competitive.  Open to the public.

Applications to this recruitment may be used for future vacancies. 

Please ensure that your application is complete.  You will be unable to make revisions once you officially submit your application to the State of Connecticut.

You may be required to provide additional information if considered for an interview.

Due to the volume of anticipated applications, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be provided through your JobAps portal account.

Any questions pertaining to this recruitment, please contact Jennifer Neumann at


In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.


All Functional Areas: Diagnoses host system problems and develops and coordinates resolutions; manages planning, analysis, design, selection, installation and implementation of new technologies; evaluates new technologies; tests and evaluates new hardware and/or software; makes recommendations for hardware and/or software purchases; determines interface and utility requirements and creates design specifications; acts as liaison to hardware and/or software vendors, system developers, programmers and management; develops and implements network and system security guidelines; makes recommendations for migration and upgrade directions; trains operators, systems developers and users on new procedures; conducts system performance analysis, tuning or storage management; conducts technical training programs for IT staff; acts as project coordinator overseeing other technical staff and support personnel; plans, coordinates and directs multiple projects of assigned staff; reviews work of assigned personnel; calculates project time and cost estimates; prepares necessary procedural specifications to meet design requirements; arranges necessary hardware and software availability; oversees hardware and software vendors; manages project budgets and schedules; reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter; reviews documentation work of assigned staff; communicates with business owners and management; facilitates meetings; assists in development of information technology policies, procedures and standards; participates in Request for Proposal (RFP) process; implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups; defines data flow; performs related duties as required.

Working Supervisor Use: Plans unit workflow and determines priorities; schedules, assigns, oversees, and reviews work; establishes and maintains unit procedures; provides staff training and assistance; conducts or assists in conducting performance evaluations; acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures; make recommendations on policies or standards; prepare reports and correspondence; performs related duties as required.

Systems Programming: Performs the most complex duties related to application development; develops and implements system programming standards; configures and installs host-based application packages; maintains host operating systems; installs and upgrades host and/or Front End Processor (FEP) operating system software; performs other related duties as required.

Software Development: Configures and installs host-based application packages; analyzes upgrades for complex applications to determine functionality and necessary software customization; writes program specifications and systems specifications; designs forms, screens and reports; performs related duties as required.

Database Administration: Provides advanced level database support and troubleshooting; designs, installs, tunes and maintains integrity of major host-based database; leads integration efforts, transitioning applications to new technology; performs related duties as required.

Network Support: Designs and implements complex communications networks; diagnoses and resolves problems using network management systems and utilities; performs related duties as required.

IT Security: Develops, tests and maintains agency disaster recovery plans designed to restore IT system operability; develops process and procedures in support of IT Business Continuity Planning; conducts platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions; conduct risk analysis of IT environments by assessing administrative, technical and physical safeguards; performs IT investigations to include maintaining chain of custody procedures; performs forensics and documents detailed reports of findings; performs related duties as required.


Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.


Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.


One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function. 
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.


1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.


Preference will be given to those who have:

  • A minimum of five (5) years experience with coding, testing, debugging and providing production support for new or changed jobs and COBOL programs.
  • The ability to be a self-starter in obtaining and analyzing business specifications.
  • Job and program (batch or online) design experience.
  • The ability to document and share knowledge, including the writing of standard operating procedures for any new activity.
  • Strict adherence to accepted standards for program and job design with an emphasis on maintainability.
  • Familiarity with File Transfer Protocol (FTP) technologies, e.g., Secure Transport and CrushFTP.
Additionally, candidates with the following experience are preferred:

  • IBM z/OS operating system 
  • TSO (Time Sharing Option) including ISPF and SDSF 
  • MVS datasets o   COBOL II o   JCL (IBM’s Job Command Language)  
  • CICS (IBM’s Customer Information and Control System)  
  • BMS Maps (or similar mainframe screen building application) 
  • DB2 (including SPUFI or QMF)  
  • IBM’s File Manager and File Manager for DB2 (or corresponding Fileaid products)  
  • SCLM (or similar source code manager software) 
  • Fault Analyzer 
  • Debugging software 
  • IBM system logs 
  • setting up of specific access to CICS transactions, MVS data sets, TSO, and DB2 
  • Removal of access to user ids 
  • Creation of Security Groups, General Resource Profiles, and Dataset Profiles while using the concept of “least privilege required."



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.