Connecticut StateDepartment of Administrative Services

Family and Community Services Director (Durational)

Recruitment #201118-1665MP-001


Do you enjoy partnering with communities and empowering families to raise resilient children who thrive? This is our mission at the State of Connecticut, Department of Children and Families (DCF). We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter. If this sounds like something you would like to be a part of, we invite you to apply today!

DCF is seeking a highly motivated Family and Community Services Director within the Central Office, Clinical and Community Consultation and Support Division. As Connecticut pivots to a more intentional delivery of prevention services and programming, this new position is an opportunity to engage in enhanced planning and innovation.

This is a Federally funded position with an anticipated two year duration. It is a full-time, 40 hours per week position working a first shift Monday through Friday schedule. Although we are located primarily at Central Office, 505 Hudson Street, Hartford, CT, statewide travel is expected (post pandemic).

You would be responsible for the development of Connecticut's Family First Prevention Service Plan, policies supporting the services and programs established by the plan to support the populations we serve, and evaluative measures to analyze the outcomes of the services prescribed in the plan.

While ensuring that the work of assigned project teams support DCF goals and objectives established in coordination with the Commissioner’s Office, duties will also include analyzing and evaluating current and potential policies, programs and procedures; ensuring legislative and budgetary initiatives support state plan objectives; and ensuring timely state plan amendment and waiver review and submission to the Administration for Children and Families (ACF). You will coordinate activities with other Children and Families Administrators, the Executive Leadership Team of DCF, and other identified key stakeholders as determined necessary.

Key priorities for this position will include:
  • Development of CTs Family First state plan for federal approval.
  • Legislative, budgetary, and rule changes to support the implementation and delivery of the Family First Prevention Services Act.
  • Continuing the evolution of Family First to utilize emerging evidence-based practices to serve Connecticut’s children and families.
  • Collaboration between DCF and multiple state partners, to include their leaders, community providers, persons with lived experiences, system advocates, legislators and various other interested stakeholders.
  • Timely implementation of the prevention plan, inclusive of multiple state systems for the state of Connecticut.
We offer competitive benefits including health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals.

Selection Plan

Please ensure that your application is complete and includes how your experience meets the preferred qualifications as listed in this posting. Please include your resume with the "Resume Tab" of your application.

You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies.

At any point during the recruitment process, applicants may be required to submit additional documentation which supports their qualification(s). These documents may include performance reviews, attendance, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. You do not have to attach these documents to your application submission.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Should you have any questions pertaining to this posting, please contact Jasmyn Raymond at


In the Department of Children and Families and Office of Early Childhood, this class is accountable for developing and administering a comprehensive statewide system of family and community programs and services as it relates to children served by the agency. 


  • Providing day-to-day leadership and management for the above areas of responsibility and working with DCF staff to deliver best practices.
  • Collaborating with the senior DCF leadership, and the Commissioner’s Office to develop and implement goals and plans for DCF to effectively meet the needs of the populations the agency serves.
  • Advising DCF leadership on policies related to key initiatives.
  • Establishing effective working relationships with stakeholders, including providers, advocates, families and other State Agency Human Services Offices, to develop, adapt, and implement effective Family First policy.
  • Acting as DCF’s lead contact for the ACF and maintaining a consistent and effective process for working with ACF to respond to federal mandates that impact the Family First state plan and programs.
  • Analyzing the impact of new state laws on Family First policies, processes and services, and on DCF interaction with other state agencies.
  • Establishing effective working relationships with other DCF divisions to support operational implementation of Family First policies.
  • Developing and reviewing relevant data, staff, and stakeholder feedback to determine areas for improvement and/or innovation.
  • Directing the comprehensive integration and coordination of diversified activities necessary to implement the objectives of Family First programs.
  • Conferring with DCF management in order to participate in the development and implementation of statewide policies, procedures, and plans. Participating in the development, evaluation, and implementation of DCF polices, programs, and services at a statewide level as a member of the DCF senior management team.
  • Coordinating with DCF management in the assessment of current program performance, target population, case objectives, and projections, in order to improve and/or maintain operations.
  • Under the direction of the division administrator, participating in development and planning to involve the community in programs, in order to integrate program service delivery.
  • Monitoring and evaluating program effectiveness.
  • Providing in-service training to DCF and community agencies.
  • Directing the activities and operations of DCF programs, in the assigned area, in order to meet client needs and maximize unit efficiency and effectiveness.
  • Operating within established sub-budget guidelines, policies, and procedures for services, in order to improve program operations and effectiveness.
  • Reviewing/analyzing policies-procedures to assure high quality, uniformity, low error rate, in order to provide accurate and timely assistance to applicants and recipients.


Considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant community programs and services; knowledge of the state legislative process; considerable interpersonal skills; considerable oral and written communication skills; considerable organizational and administrative ability; ability to draft and interpret legislation and administrative regulations, proposals and reports.


Nine (9) years of experience in a managerial or administrative capacity in an organization having programmatic and/or regulatory responsibilities.


Preference shall be given to applicants whose nine (9) years of general experience includes:
  • Experience in social work, human services, behavioral health, law, or public administration
  • Experience supervising and managing professional staff
  • Experience planning and managing programs and day to day operations for a large organization or agency
  • Prior experience in the analysis, interpretation, development, and implementation of human services-related policies at the State or federal level
  • Considerable knowledge of Children’s Bureau laws and policies, populations, and services.
  • Demonstrated experience with data quality and reporting standards
  • Direct work experience with child welfare or children’s behavioral health policy and/or services, or experience with comparable policy and services (e.g. Medicaid, Early Childcare, Juvenile Justice) in a governmental, advocacy, or provider, environment
  • Professional degree (Masters level) in social work, human services, public administration, law or other comparable field with a focus on human services or social policy


Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.