Processing Technician

The State of Connecticut, Department of Public Health (DPH) is seeking a qualified individual for the position of Processing Technician to work in our Connecticut Tumor Registry department!

Are you interested in a career where you can make a direct impact on improving the lives of Connecticut citizens? Our mission is to protect and improve the health of Connecticut’s people and the quality of its environment. If your goal is to build a career that makes a difference, consider joining the dedicated people of the Connecticut Tumor Registry!

The Processing Technician will be accountable for performing a full range of cancer registry data record processing and workflow coordination in order to ensure a complete and detailed cancer database. Responsibilities will include receipt, validation and confirmation of all files received from providers and supplemental data resources, including the downloading and validation of North American Association of North America (NAACCR) abstract files posted to the State of Connecticut’s secure ST Web Client portal, including format validation, counts of cases submitted by diagnosis year, and other related duties.

This position is conveniently located in Hartford, CT. The work schedule is typically Monday-Friday, 40 hours per week.

We participate in a competitive benefits plan that includes healthcare coverage, a retirement plan, as well as paid time off! Employment at DPH also offers free parking with shuttle service, educational support, and continuous access to training from national standard setters, including NCI-SEER and NAACCR. 

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.  

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account. 

Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position. Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. 

Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.  

Applications to this recruitment may be used for future vacancies.

Should you have questions pertaining to this recruitment, please contact Chelsea Moore at Chelsea.Moore@ct.gov.

In a state agency this class is accountable for performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

Performs the most complex duties related to an agency’s clerical processing functions; examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions; devises follow up procedures to efficiently and effectively carry out activities; initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives; interprets and applies state statutes and regulations relating to the particular processing service; makes decisions as to case status, transaction permissibility or admissibility; responds to internal and external inquiries for information and assistance; sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs; maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; maintains records and logs; prepares status or statistical reports related to processing function; assists in maintaining general files in support of processing function; initiates correspondence in carrying out duties; types correspondence, forms, file documentation, etc. in support of processing function; may process fees and maintain financial records; may lead lower level clerical employees assisting in carrying out processing responsibilities; performs related duties as required.

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to compose effective correspondence and forms; ability to read, comprehend and apply laws, regulations, and procedural guidelines; ability to organize and coordinate workflow; ability to articulate ideas and information effectively; ability to perform research assignments; ability to devise and maintain record keeping and filing systems; ability to examine documents for accuracy and completeness; ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.

Three (3) years' clerical work experience.

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

• Experience with a broad array of record management systems, including paper-based, imaged, and electronic systems. 
• Experience with various data management tools such as Excel, text editors, and query building applications.
• Experience in examination of files, identifying and resolving data discrepancies and workflow inefficiencies
• Experience  providing instruction verbally and in written documentation of procedures to both internal and external customers.
• Experience leading and providing direction and oversight to lower level clerical employees.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.