Information Technology Analyst 1 (40 Hour)

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Please ensure that your application is complete and have included a resume within the "Resume Tab" of your application. Candidates who do not submit the required documents above will not be considered. Questions about these required documents should be directed to the hiring agency's human resources office: opm.recruitment@ct.gov.

NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

In a state agency Information Technology (IT) environment, this class is accountable for performing a range of information technology tasks and application development in an IT environment.

Server Management: Centrally manage server infrastructure that will support the agency’s growing IT needs.  

• Upgrade older servers to the latest technologies to take full advantage of their management capabilities and efficiencies.  
• Develop a system for managing software inventory to be compliant with audit requirements.
• Manage the WiFi network.   
• Manage the agency’s backup and restore functionality using Tivoli Storage Manager (TSM).
• Manage the agency’s Storage Area Network (SAN). 
• Coordinate outside support services as needed for desktop, server, and peripheral hardware.

Desktop Computer Management: 

• Microsoft Office 365 support and other computer related issues. 

Active Directory Administration:

• Manage agency users, groups and distribution lists in Active Directory.
• Perform Group Policy administration for the agency.

Manage Agency Printers

Manage Agency Laptops

• Keep up to date with latest patches.
• Ensure laptops are secure.
• Configure laptops to meet OPM security guidelines.
• Assist Business Office with inventory of laptops.

Considerable knowledge of data control functions; considerable knowledge of IT equipment and diagnostic tools; knowledge of principles and techniques of computer programming; knowledge of programming languages; knowledge of principles of information systems; knowledge of principles and concepts of network environments; knowledge of computer operating systems; knowledge of fundamental principles and theories of business and planning functions; knowledge of principles and techniques of systems analysis, design and development; knowledge of capabilities of computer equipment and technology; considerable technical problem solving skills; considerable logic and analytical skills; interpersonal skills; oral and written communication skills; considerable ability to install and maintain microcomputer hardware, software and network components; ability to prepare and maintain records, logs, reports, documentation, and manuals; ability to write, test and debug computer programs; ability to use programming development tools; ability to identify, analyze and resolve simple business and technical problems.

Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.