VPN Analyst

The State of Connecticut is looking for self-starters willing to probe into emerging technology and suggest creative solutions to make a difference. We are working to improve the experience of all those who interact with the State and are making progress, but we’ve still got work to do. That’s where you come in! Come join an organization that provides outstanding benefits, competitive salaries and where people truly believe in what they are doing. We’re committed in bringing passion and customer focus to all those with whom we interact.

The State of Connecticut Department of Administrative Services' Bureau of Enterprise Systems and Technology (BEST) – Infrastructure Services Division, is currently accepting applications for an VPN Analyst (ITA2). The position is full-time, 35 hours per week, Monday through Friday, and located at 55 Farmington Ave. in Hartford, CT.

This position is responsible for Branch to Branch Virtual Private Network (VPN) and Remote Access Virtual Private Network (VPN) management, design and support on CISCO Adaptive Security Appliance (ASA) devices across multiple datacenters. Multifactor authentication support and administration is required utilizing RSA solution with dispersed primary server and replicas. Providing network troubleshooting and design for all Executive Branch agencies and the enterprise. The position will work closely with various Information Technology Staff, vendors, management, and customer agency personnel on a daily basis along with various auditors for both Federal and State regulatory compliance.

The selected candidate will report directly to the (IT Supervisor).

All applicants must include a resume within the "Resume Tab" of their application. (Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer. Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez, elena.vazquez@ct.gov.

In a state agency Information Technology (IT) environment, this class is accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security and application development in an IT environment.

The primary responsibilities of this position will involve:

• Providing administration and support coverage for the Enterprise Internet Filtering;
• Utilizing the iBoss solution to ensure agencies are able to address business needs;
• Developing, designing and maintaining business continuity and disaster recovery plans along with risk analysis of the Virtual Private Network (VPN) environment;
• Monitoring the Virtual Private Network (VPN) environment for malicious activity;
• Infrastructure support, troubleshooting and designing are an important role served by this position and performing related duties as required.

Considerable knowledge of IT equipment and diagnostic tools; considerable knowledge of principles and techniques of systems analysis, design, development and programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of capabilities of computer technology; knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; knowledge of principles and techniques of software generation and programming; knowledge of practices and issues of systems’ security and disaster recovery; knowledge of computer operating systems; knowledge of project management principles and techniques; knowledge of principles and techniques of business information systems re-engineering; considerable technical problem solving skills; considerable logic and analytical skills; considerable oral and written communication skills; considerable problem solving skills; interpersonal skills; project coordination skills; considerable ability to analyze, troubleshoot and resolve data communications problems; considerable ability to write, test and debug computer programs; considerable ability to use programming development tools; considerable ability to prepare manuals, reports, documentation and other written materials; considerable ability to identify, analyze and resolve complex business and technical problems; ability to analyze and debug complex software programs.

Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT related support area.

One (1) year of the General Experience must have been performing professional information technology work in such areas as:  installation and support of microcomputer hardware, software and operating systems; analysis, design and development of information systems network hardware and software installation and support; network hardware and/or software problem diagnosis and resolution; performing any closely related professional IT function. NOTE: For state employees this is interpreted at the level of Information Technology Analyst 1.

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.


2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

The successful candidate will possess:

• 5 years’ experience troubleshooting Transmission Control Protocol/Internet Protocol (TCP/IP);
• 3 years’ experience with CISCO Adaptive Security Appliance (ASA) Virtual Private Network (VPN) management;
• Experience with cybersecurity standards;
• Experience problem solving in an enterprise environment;
• Experience with multifactor authentication methods;
• Certification in CCNA (Cisco Certified Network Association).

 

 

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.