Our mission at the Connecticut Insurance Department (CID) is consumer protection. The Department carries out its mission by enforcing state insurance laws to ensure policyholders are treated fairly, by providing assistance, outreach and education to help consumers make sound choices and by regulating the industry in a fair and consistent manner that fosters market competition for availability of insurance.
The CID, located at 153 Market Street, Hartford, CT is recruiting for an Insurance Examiner position. We are easily accessible for all commuters, we are conveniently located in the Downtown area of Hartford.
This position is in the Market Conduct Unit and is full-time, (40) hours week Monday - Friday.
The Market Conduct Unit conducts in-house and on-site examinations and analysis of insurance company records including complicated cases and issues to ensure that business practices are in compliance with relevant statutes and regulations. This position does require traveling and will independently review and analyze, though a formal market analysis system of collection and analysis of data to identify for any potential market conduct problems or trends.
NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include a cover letter, college transcript, references, etc., at the discretion of the agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
This posting MAY require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications. You must reply by the deadline indicated on the notification or you may be disqualified from consideration.
Questions regarding this recruitment should be directed to the Insurance Department at CID.HR@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Insurance Department, this class is accountable for performing a full range of tasks related to the regulation of insurance policy forms and rates, examination of insurance company market and/or business practices or investigation and mediation of disputes between claimants and/or consumers and insurance companies or analysis of financial statements and related records.
EXAMPLES OF DUTIES
Independently reviews individual consumer complaints, examines required rate and policy form filings or conducts routine market conduct examinations for compliance with statutes, regulations and guidelines; responds to mail, telephone and personal inquires from customers, insurance personnel and governmental agencies; prepares reports of rate and policy review work, examinations and investigations; participates in investigations or examinations of complex complaints and/or filings; may assist in review of loss reserve methodology, testing underlying claims data and adequacy of an insurer's loss reserve; may investigate bail bond fraud; may work with prosecuting officials in preparation of criminal or administrative cases; performs related duties required.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of and ability to interpret insurance licensee laws, regulations and guidelines; knowledge of accounting and auditing principles and practices; knowledge of business practices and operational procedures of insurance licensees; knowledge of policy contracts and forms; knowledge of methods and procedures for conducting investigations and examinations; some knowledge of insurance rates and rating procedures; some knowledge of contract and property law; interpersonal skills; oral and written communication skills; ability to calculate complex mathematical formulas; ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of experience in one or more of the following areas: claims, claims adjusting, sales, underwriting, contract development, actuarial work or agency services within the insurance industry OR governmental regulation of the insurance industry OR governmental examination of financial condition of insurance companies.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been at the paraprofessional level. Paraprofessional experience will be interpreted as work requiring the exercise of some independent judgment in the application of basic principles and practices of claims, claims adjusting, sales, underwriting, contract development, actuarial work or agency services within the insurance industry or in governmental regulation of the insurance industry.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in insurance, business administration, economics or a closely related field may be substituted for an additional year of the General Experience.
3. A Certified Life Underwriter (CLU) or Certified Property and Casualty Underwriter (CPCU) designation may be substituted for the Special Experience requirements.
Preference will be given to candidates who possess:
- Knowledge of and ability to interpret and apply relevant state statutes and regulations;
- Intermediate knowledge of common insurance products, features, and industry practices;
- Excellent communication skills, both written and oral;
- Ability to independently conduct investigations that is thorough using a variety of sources;
- Willingness to accept direction and assist where needed to support the Market Conduct Unit;
- Ability to handle difficult situations while maintaining a high level of professionalism.
1. Incumbents in this class will be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.