Connecticut StateDepartment of Administrative Services

Public Health Services Manager

(Office of the Commissioner - Public Health Systems Improvement)

Recruitment #200206-5627MP-001


The State of Connecticut, Department of Public Health (DPH) is currently recruiting for a Public Health Services Manager within Public Health Systems Improvement.  This Public Health Services Manager position will direct and ensure capacity and development of agency activities to meet national public health reaccreditation standards that emphasize progress toward health equity and improving health outcomes overall with a continuous quality improvement approach. Responsibilities will include, agency strategic planning, quality planning including capacity building in quality improvement and agency performance management, workforce development planning, and statewide health assessments and health improvement planning through internal and external Coalition building and engagement. This position will be responsible for supervision of five employees and external contractors, and management of several federal grants to support the above activities. In addition to supervising, this position will be responsible for managing staff effectively to achieve DPH’s mission.

Should you have questions pertaining to this recruitment, please contact Deb Lyons at or (860) 509-7180.


In the Department of Public Health, this class is accountable for directing statewide activities of public health programs and/or directing the staff and programs of a large section of the department.


Directs staff and operations of a public health program; coordinates, plans and manages office activities; formulates program goals and objectives; assists in preparation of office budget; maintains contacts with individuals, other operating units and outside agencies that may impact on program activities; implements new procedures and procedural revisions; recommends appropriate staffing levels; administers state and federal regulations pertaining to division; exercises responsibility for maintaining program integrity; responds to inquiries from out of state agencies and the general public regarding public health services; prepares reports as necessary; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of and ability to apply relevant local, state and federal statutes and regulations; considerable knowledge of health care delivery systems, practitioners and/or providers; considerable knowledge of aims, objectives and operational environment of health providers; considerable interpersonal skills; considerable knowledge of principles and practices of public administration; considerable oral and written communication skills.

STATEWIDE ORAL HEALTH PROGRAM: In addition to the above, considerable knowledge of the principles, practices, and techniques of oral health.

WOMEN, INFANTS AND CHILDREN (WIC) PROGRAM: In addition to the above, considerable knowledge of current public health principles and practices related to the Women, Infants and Children Program.


Nine (9) years of professional experience in a health organization.


Two (2) years of the General Experience must have been in a supervisory capacity with responsibility for the planning, development and execution of a comprehensive health or health related program.

Note: A health organization is defined as a large multi-dimensional agency with responsibility for developing, administering, or regulating health programs.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
2. A Master’s degree in public health, health education, health care administration, nursing, other health related fields, or public administration may be substituted for one (1) additional year of the General Experience.


  • Experience working with public health accreditation programs or accreditation for other health organizations to include hospitals, nursing homes, private, non-profit, for-profit entities;
  • Experience with process improvement, quality improvement tools and methods, and use of results-based accountability in public health agencies, hospitals, nursing homes, private, non-profit, for-profit health organizations;
  • Significant experience with evidence-based strategic and health improvement planning, implementation, and engagement methods; 
  • Experience leading multiple teams and managing multiple projects, budgets and funding streams;
  • Experience utilizing interpersonal skills, and presenting information to the public in supporting advocacy for continuous quality improvement.



The Department of Public Health aims to provide equal opportunity in all aspects of employment and advancement, fostering an environment committed to supporting individuals in all protected classes.  If you require an aid/accommodation to participate fully and fairly, please contact the Human Resources Office at (860) 509-7177.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.