Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Social & Human Services) (40 Hour)

Target Class - LD Community Services Representative

Recruitment #200108-1992SH-001


The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in an ever-changing environment, we assist workers and employers to become competitive in the global economy.  We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them.  We ensure the supply of high-quality integrated services that serve the needs of our customers.

DOL has an opportunity for a Connecticut Careers Trainee (CCT), Target Class-LD Community Services Representative  in our Montville American Job Center. The CCT will receive training in introductory governmental work for development of skills and knowledge in order to qualify for advancement to the target class. The CCT performs a variety of increasingly difficult duties as skills are acquired during the course of the training period.

This position is Monday - Friday, 8:00 am - 4:30 pm.

Applicants are required to submit a resume on the resume tab with their submission.

Questions about these positions should be directed to the hiring agency's human resources office:    

Selection Plan

These positions are  non-competitive. Open to the public.

Candidates selected for hire must provide the following at the time of hire:

 - Copy of College Degree and/or College Transcripts.

The selected candidates must be US citizens or have a Permanent Resident Card or other work authorization.

Failure to provide the required documents or submit your application accurately and on time, will eliminate you from the recruitment process.


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required

 Specific duties include: 

 -Provide employment services to job seekers in the American Job Center (AJC). Services include, but are not limited to, job search assistance, resume critiques, career guidance, provision of labor market and occupational information, advising on cover letters and  thank you letters; and assistance with the completion of online job applications. 

-Conduct UI Reemployment Services and Eligibility Assessment (RESEA) initial appointments for claimants selected to participate in the RESEA program. Conduct UI eligibility assessments including review of work search activities, and referral to adjudication, as  appropriate, if an issue or potential issue(s) is identified; provide specific labor market and career information that addresses the claimants specific needs; enroll claimants in Wagner-Peyser Act-funded Employment Services; provide support to claimants to  develop and implement an individual reemployment plan; and provide information and referrals to reemployment services and training, as appropriate, to support the claimants return to work.

 -Determine eligibility for Dislocated Worker status based on Agency guidelines and certify job seekers as dislocated workers.  

 -Assist UI customers with filing claims, address changes, weekly claim assistance and provide general UI information/assistance. Review the rules of UI eligibility with customers and all the various services and resources available.

-Facilitate reemployment workshops on topics such as Fundamentals of Resume Writing, Successful Job Search Strategies, and Interviewing Strategies & Techniques.

-Enroll customers in the Wagner-Peyser program via the states workforce development business system, CTHires, and provide job matching assistance.   


Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.


Possession of a Bachelor's or Master's degree.


  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.