Connecticut StateDepartment of Administrative Services

State Program Manager

Consumer Protection Assistant Director

Recruitment #191219-4799MP-001


The mission of the State of ConnecticutDepartment of Consumer Protection (DCP) is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that it regulates.

The Drug Control Division oversees compliance and enforcement of all laws and regulations concerning the distribution of drugs within Connecticut, all pharmacy inspections and audits and conducting investigations on health care professional for improper prescribing, diversion and misuse of controlled substance medications. The Drug Control Division is also responsible for the state's Medical Marijuana Program.

The position will be within the Drug Control Division at 450 Columbus Blvd, Hartford CT.

The work schedule is Monday through Friday for 40 hours per week.

The Drug Control Division is recruiting for an Assistant Director.

All applicants must include a resume within the "Resume Tab" of their application.

Should you have any questions pertaining to this recruitment, please contact the Agency Human Resources office: Mitch Samal,, 860-713-5107.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Consumer Protection, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.  *For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

Applicants must meet the minimum qualifications as indicated to apply for this position.

State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer.


In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.  


Receives general direction from an administrative official of higher grade.  


Directs staff as assigned.


Directs the administration and/or operations of an agency program and/or project or division; coordinates, plans and manages program and/or project activities; formulates goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; provides input or evaluates staff; prepares or assists in preparation of budget; maintains contact with individuals both within and outside of agency who might impact on program and/or project activities; serves on committees and/or and task forces as required; speaks before professional and lay groups on subjects related to agency mission; performs related duties as required.  

This position specifically will be responsible for independently directing staff and operations of the division; assist in the coordination, planning and management of division activities; assist and provide input in the development of policies; revise, update and maintain Drug Control Division policies and procedures; interpret and administer pertinent laws; evaluates staff and coordinate with the Human Resources Department; assists in the preparation of the division budget; conducts presentations to healthcare organizations and other entities on Drug Control Laws, Medical Marijuana and the Prescription Monitoring Program as well as attend meetings conferences with or in place of the Director; assist in the formulation of program goals and objectives and track their progress; evaluates and develop statistical and technical reports and other related data regarding drugs, medical devices, cosmetics and medical marijuana; assist in the development and maintenance of information sources including illegal drug testing and approval, commercial drug distribution channels and establishes procedures for and oversees receipt and distribution of all court and police department drug evidence and legal drugs from registrants; assists with the direction of mutually cooperative efforts with law enforcement agencies necessary to seize contraband drugs, arrest drug law violators and control illegal drug traffic; work with other agencies in the development of agreements for the purposes of data sharing; determine whether criminal or administrative action be followed for violation of drugs laws by licensed professionals; research laws from other states on behalf of the director; perform related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of project management; considerable knowledge of the principles and practices of business and public administration with emphasis on effective organization, administration and management considerable ability to analyze organizational problems and determine effective solutions; considerable interpersonal skills; considerable oral and written communication skills.


Nine (9) years of professional experience.

Department of Consumer Protection: Professional experience is defined as work involving thorough knowledge of consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.

One (1) year of the Preferred Qualifications must been in a consultative capacity with programmatic and administrative or project management responsibilities.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.


  • Work experience managing a team of individuals;
  • Work experience with public speaking and the preparation of written materials;
  • Work experience in data analysis over systems, databases and mobile applications;
  • Work knowledge of Microsoft Office products;
  • Work experience in field audits and investigations;
  • Work experience reviewing drug reporting system audit reports;
  • Work experience with the review and implementation of Lean processes.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.