STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Tax Corrections Examiner 2

Operations Bureau, Tax Teams

Recruitment #191121-8682AR-SN

Introduction

The mission of the Department of Revenue Services (DRS) is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace. We strive to be leaner, flatter, smarter and more focused on taxpayer services than ever before. We strive every day to be efficient, effective, honest, transparent and fair. We try to be sure the voice of taxpayers is heard and that we understand the impact of our actions on their lives and businesses.

The Operations Tax Teams are comprised of functionally based teams; each concentrating on either taxpayer financials or correction of taxpayer accounts. They specialize in all tax types administered by DRS and will provide a high level of service to our tax payers. The duties are, but not limited too, reviewing and correcting tax returns; maintaining and adjusting account financial and demographic data; generating bills and issuing refunds, responding to taxpayer inquires via phone, fax, email and written correspondence.

The Department of Revenue Services is seeking to reclassify four DRS employees to Tax Correction Examiners 2. Two will be assigned to the Operations Bureau, Corrections Unit and two will be assigned to the Operations Bureau, Financial Unit. The opportunities are available to permanent employees of the Department of Revenue Services who meet the all of the minimum qualifications outlined.

Should you have any questions pertaining to this recruitment, please contact the hiring agency’s Human Resources office: deborah.craig@po.state.ct.us, (860) 297-5700.

Selection Plan

This will be a reclass in position.  

Please be advised this is a promotional opportunity for employees in the recruiting agency.  The selected employee will be promoted by reclassification in his or her position.  This is NOT A VACANCY and, therefore, merit system and reemployment rules do not apply.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Revenue Services, this class is accountable for performing a full range of tasks involving the correction problems of a section for input into financial data systems.

EXAMPLES OF DUTIES

Examines, analyzes and resolves the more difficult and complex correction problems of the section requiring application of a variety of tax statutes and a familiarity with the intricacies of financial data systems; analyzes and adjusts billings questioned by taxpayers or other department employees, mathematically incorrect tax returns, complex registration problems or other correction problems which cannot be resolved at a lower level; reads and interprets taxpayer correspondence and determines correct course of action to insure accuracy of taxpayer file data; contacts taxpayers, revenue examiners, accountants or attorneys to discuss and resolve complex tax liability correction problems; trains subordinates in effective methods and procedures of utilizing financial data systems; suggests alternate methods of improving the work of the section; assists in the preparation and updating of procedures manual pertaining to the section; provides technical assistance in revising tax forms; may assist in assigning work to section employees; may review work of section employees; may recommend changes in existing tax legislation; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of the procedures for edit and updates of returns and assessments into financial data systems; knowledge of the tax statutes relating to allowable deductions, computation of tax, interest and penalties and filing dates; knowledge of basic tax accounting and auditing methods and procedures; interpersonal skills; oral and written communication skills; considerable ability to analyze various tax forms and statements; ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in tax investigation, tax accounting, tax auditing or tax processing.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved the review and analysis of edits and updates to a computer system at or above the level of Tax Corrections Examiner 1.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

Excellent oral and written communication skills

Strong organizational skills

Effective interpersonal skills including conflict resolution

Ability to analyze various tax forms and financial statements

Ability to analyze and adjust incorrect - tax returns , financial accounts  and tax registration problems

SPECIAL REQUIREMENTS

Incumbents in this class may be required to speak a foreign language.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.