Connecticut StateDepartment of Administrative Services

Human Resources Administrator (HR Policy & Information Systems)

Recruitment #191101-6172MP-900


Who We Are
The State of Connecticut is centralizing its Human Resources function with the following goals:

  • Support Connecticut's Growth - To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
  • Drive Continuous Innovation - To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
  • Provide Rewarding Careers - To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.

The Role

Are you a dedicated and hardworking Human Resources leader with a passion for administering human resources policies and procedures and/or administering human resources information systems?

Do you have what it takes to deliver practical, timely solutions to complex management challenges?

The Department of Administrative Services (DAS) has an exciting anticipated opportunity for a Human Resources Administrator in Hartford, CT to lead the Human Resources Policy and Information Systems functional area.

Reporting directly to the Chief Human Resources Officer, this role will be responsible for leading a centralized functional area primarily responsible for developing and administering the state’s human resources policies and procedures, central audit program, and administering critical human resources information systems (e.g., upcoming service delivery system that digitizes human resources related files and creates case management workflows, upcoming Kronos system, human resources and time and labor modules of Core-CT, etc.).

*If necessary, the incumbent’s salary will be adjusted to reflect their current MP pay plan.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Please ensure that your application is complete and you have included a resume within the "Resume Tab" of your application.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Theresa Judge at


In the Department of Administrative Services, Statewide Human Resources Management, this class is accountable for administering and providing leadership to the staff and operations of an assigned major functional area of central human resources.


  • Provides leadership and vision so that there is direction, guidance, accountability, and creativity needed to advance human resources operations in support of agencies’ employees, leadership, and missions;
  • Partners with and is accountable for successful relationships with Agency Human Resources Business Partners, other human resources functions and other stakeholders to appropriately deliver solutions to agency human resources needs, support business strategy, build critical capabilities, identify key roles and top talent, and create organizations that are built to accomplish their respective missions;
  • Tracks and analyzes trends and best practices in order to evolve and progress the assigned human resources function;
  • Designs and implements employee performance review standards;
  • Administers, coordinates and provides guidance over work activities and service delivery teams;
  • Reviews, evaluates and determines policies, procedures and practices applicable to all aspects of the assigned human resources function;
  • Identifies and measures key human resources performance metrics and uses those metrics to analyze workforce problems and leverage solutions to maximize operational effectiveness;
  • Serves as the system administrator for Software as a service (SaaS) solutions that support the assigned human resources function;
  • Identifies areas for technological improvements and solutions and researches new and upcoming technological resources and how they can best be implemented to advance human resources business practices;
  • Assists in the formulation of the human resources budget and staffing plans and identifies and allocates resources in order to manage initiatives;
  • Meets and confers with agency officials and management, union representatives, members of the public and others and renders appropriate advice;
  • Oversees the preparation and maintenance of documentation and manuals;
  • Studies and comments on proposed legislation, rules and regulations, and other proposals;
  • Leads through significant change;
  • Collaborates and integrates activities with other human resources function and agencies, as needed;
  • May serve as a project team leader on complex human resources projects involving the development and implementation of new systems, training initiatives, and other projects with statewide impact. 
  • Performs related duties as required. 


  • Considerable knowledge of and ability to apply management principles and techniques;
  • Considerable knowledge of: human resources management, relevant state and federal laws, regulations, policies and procedures, equal employment opportunity, job classification, compensation and benefit programs, workers compensation, labor relations, merit system principles and philosophy and human resources information systems;
  • Considerable: interpersonal skills; oral and written communication skills and negotiation and conflict resolution skills;
  • Considerable ability to: deal tactfully and effectively with agency officials, management and union representatives, analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements, study and analyze emerging issues or problems and make sound evaluations, conclusions and recommendations.


Ten (10) years of professional experience in human resources or labor relations management.


Three (3) years of the General Experience must have been at the full advanced working level, in the specific human resources management functional area pertinent to the position (e.g. Talent Solutions, Human Resources Policy and Information Systems, Benefits and Leaves, and Workers’ Compensation).

For state employees, this is interpreted at or above the level of Principal Human Resources Specialist, Human Resources Generalist 3 or Agency Labor Relations Specialist.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in human resources management, labor relations, business administration, public administration or other closely related field may be substituted for one (1) additional year of the General Experience.

3. A law degree may be substituted for two (2) additional years of the General Experience.


The successful candidate will possess:

  • An undergraduate degree or higher in business administration, human resources management, information technology, public administration or closely related field.
  • Experience in developing and administering authorities governing terms and conditions of State employment.
  • Experience in developing and administering modules of Core-CT.
  • Experience formulating and implementing operational plans successfully.
  • Experience making business decisions and problem solving in a fast paced environment.
  • Experience adapting behavior and work methods in response to new information, changing conditions or unexpected obstacles.
  • Experience developing and maintaining partnerships within DAS’ Statewide Human Resources Division and across state agencies.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.