Connecticut StateDepartment of Administrative Services

Parole and Community Services Supervisor

Recruitment #191021-6136PC-001


The Department of Correction is recruiting for two Parole & Community Services Supervisors within the Parole & Community Services Division.  Locations are TBD based on agency need, but will be located at District Offices in Bridgeport, Hartford, New Haven, Norwich or Waterbury. These are 40 hours per week, Monday - Friday positions.

To be considered for these opportunities to the classification of Parole & Community Services Supervisor, you must submit a completed application through JobAps before the closing date.  Permanent assignment to any of these future vacancies are subject to all mandatory requirements. 

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Correction or Board of Pardons and Parole, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.  *For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.  

Please ensure that your application is complete.  You will be unable to make revisions once you officially submit your application to the State of Connecticut.  Candidates who submit an untimely, incomplete or inaccurate application will not be considered for this employment opportunity.  

Should you have questions pertaining to this recruitment, please contact Jim Faulkner at or 860-692-7589.


In the Department of Correction or the Board of Pardons and Paroles, this class is accountable for supervising parole and community services programs in a specialized unit or district office.


Schedules, assigns, oversees and reviews the work of parole and community services staff according to policies and procedures; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; interprets and administers pertinent laws; maintains contact with individuals both within and outside of unit who might impact on program activities; develops or assists in development of related policy; assists in preparation of unit budgets; evaluates, audits and makes recommendations on agency programs and operations; acts as liaison with other operating units, agencies and outside official as assigned; prepares reports and correspondence; assigns and participates in casework involving adult and young adult offenders; advises Parole Officers individually or at group meetings regarding case problems and policy matters; reviews investigation reports, casework reports, requests for warrants, detainers and discharges and violation reports and all other recommendations of officers in assigned district; authorizes arrest and detention of parolees pending review by director; works with administrative staff on all matters pertaining to parole problems in assigned district; reports to director concerning parole problems in district or unit; develops and implements safety and security measures; handles legislative matters relating to agency operations; interprets institutional and field service programs to families of inmates, law enforcement agencies and other interested citizen and professional groups; may investigate allegations of abuse and/or neglect; may provide information on agency mission, goals, programs and activities; may carry small caseload of parolees; may be assigned special administrative duties in Board of Parole such as supervisor responsible for all matters involving interstate transfer, detainment, exchange and extradition of inmates and parolees; may set up hearings for parole releases, parole release revocations and parole release recisions; may be involved with arrests in community; may conduct staff training programs; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of methods of personal and social adjustment of offenders; considerable knowledge of regulations and procedures governing parole; knowledge of individual and social causes of delinquency; knowledge of sentencing law; knowledge of welfare resources; considerable interpersonal skills; considerable oral and written communication skills; ability to manage comprehensive parole programs; ability to oversee the supervision of offenders in community-based programs which facilitate successful offender reintegration; ability to interpret and apply relevant state and federal laws, statutes and regulations; ability to utilizing computer software.


Eight (8) years of experience in parole, probation, community supervision activities, correctional counseling or social work in a correctional or community setting.


Two (2) years of the General Experience must have been at the level of Parole Officer 2 or Correctional Counselor Supervisor.


1. College training in corrections, counseling, criminal justice, human services, psychology, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in corrections, parole, counseling, criminal justice, human services, psychology, social work or a closely related field may be substituted for one (1) additional year of the General Experience.


1. Incumbents in this class must possess and retain a current Motor Vehicle Operator license.

2. Incumbents in this class must be able to obtain certification to carry and use weapons including firearms and chemical agents.

3. Incumbents in this class must be able to obtain NCIC/COLLECT certification.

4. Incumbents in this class may be required to speak a foreign language.


In addition to the checking of references a thorough background investigation of each candidate may be made before names are certified for appointment.


Incumbents in this class must possess and retain sufficient strength, stamina, agility and endurance to perform all the duties of the class.


Incumbents in this class may be exposed to a considerable degree of danger of injury or assault by inmates, parolees or persons engaged in deviant behavior, from automobile or other accidents, communicable infectious diseases, disagreeable environmental conditions, confinement within a dangerous and volatile prison population and may be required to exert considerable physical effort such as working in tiring positions, lifting and restraining of offenders.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.