STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Children and Families Program Supervisor

Recruitment #190920-6584MP-001

Introduction

The State of Connecticut, Department of Children and Families (DCF) currently has one (1) full-time job opening for a Program Supervisor (Quality Improvement) in Region 6, which includes the New Britain and Meriden area offices. This is a 40 hour per week position, operating Monday-Friday. Although located in the regional offices, the Quality Improvement Program Supervisor receives work assignments, direction and supervision from the Program Director of Quality Improvement in Central Office, located at 505 Hudson Street, Hartford, CT 06106. Travel to all offices within the region as well as statewide travel for meetings is required. 

DCF as part of a larger child welfare system, is partnering with communities and empowering families to raise resilient children who thrive. In order to accomplish this, the Department’s Operations division has identified seven key results to be the operational engine of the agency, providing us with targeted, measureable outcomes that we will work to deliver. The Quality Improvement Program Supervisor will have responsibility for the ongoing review and reporting of area office data, with particular attention to trends in outcomes for children and families. The QI PS will provide some level of data analysis and lead quality improvement activities including the development of strategies and interventions to improve outcomes for children and families served by the regional offices. As part of the QI Division, this individual will provide assistance in the development and implementation of agency-wide QI activities and will be responsible for presenting and communicating findings to staff in the region. The QI PS will be an active participant in the implementation and evaluation of the region’s Program Improvement Plan activities. This position requires collaboration with agency staff at various levels and an ability to develop and maintain positive relationships. The QI PS will also be a key partner in the ongoing development and refining of agency reports in CT Kind.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Children and Families, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, writing samples/redacted reports, etc., at the discretion of the hiring agency.

 Should you have questions pertaining to this recruitment, please contact Frances Leon at Frances.Leon@ct.gov, (860) 550-6489.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.

EXAMPLES OF DUTIES

Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; ensures specialized services/programs are in compliance with federal, state and department mandates; identifies and develops new programs and funding sources; schedules, assigns, oversees and reviews work of staff; provides training and assistance to staff and/or outside providers; conducts performance evaluations; determines priorities and plans office work; establishes and maintains office procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; prepares reports and correspondence; consults with staff on difficult cases; oversees maintenance of records; collects and analyzes program data; may interact with clients and caretakers; may interact or hear cases concerning retention of a child in community vs. institutionalization; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods, and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; considerable knowledge of community resources and available services; knowledge of legal basis for departmental programs and requirements; knowledge of child development; knowledge of mental health and behavioral challenges facing children and youth; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.

For State Employees, this is interpreted at the level of Social Worker Supervisor.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
  3. For State Employees, two (2) years as a Children Services Consultant may be substituted for the General and Special Experience.

NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.

PREFERRED QUALIFICATIONS

Preference will be given to candidates who possess the following:

  • Experience in data collection and analysis to inform quality improvement activities and planning
  • Experience using Excel including the exporting of data and ability to pivot data and develop charts/graphs; some experience utilizing Excel formulas
  • Experience accessing and interpreting agency reports (ROM, LINK reports, Dashboard reports) to inform quality improvement activities
  • Knowledge and understanding of Federal Reporting and monitoring (CFSR, PIP)

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.