Information Technology Technician (35 Hour)
|Date Opened||7/11/2019 12:00:00 AM|
|Salary||$46,632* - $59,207/year (*New Hires Start at Minimum)|
|Job Type||Open to the Public|
|Close Date||7/25/2019 11:59:00 PM|
The State of Connecticut Department of Administrative Services (DAS) houses a number of distinct programs that comprise the business functions of state government - including information technology, human resources, procurement, facilities and real estate, construction services, fleet, workers compensation and more. Our divisions are united in a common mission:
The mission of the DAS Bureau of Enterprise Systems and Technology (BEST) is to improve productivity through the effective use of technology for employees in the Executive Branch. The DAS BEST Unified Communications Division is currently accepting applications for an Telecom Technician (Information Technology Technician) who will serve as a coordinator for telecommunications services. The position is full-time, 35 hours per week, Monday through Friday and will be located at 55 Farmington Avenue in Hartford, CT.
If you are an efficient, diligent, creative, problem solver, with technical skills, we'd love to hear from you!
All applicants must include a resume within the "Resume Tab" of their application.
Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: performance reviews, attendance, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.
Applicants must meet the minimum qualifications as indicated to apply for this position. State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer.
Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez, email@example.com.
In a state agency this class is accountable for performing a full range of basic technical work involving infrastructure systems support in an Information Technology (IT) environment.
Your primary responsibilities of this role involve the coordination of the planning, configuration, design and installation of the data and telecommunications components within the enterprise Voice over Internet Protocol (VoIP) environment.
Your typical duties will include:
You will support telecommunication services by:
Knowledge of functioning and use of information systems and technology; knowledge of IT equipment; knowledge of help desk management tools and utilities; knowledge of computer operations and methods of preparing work for processing; knowledge of data control functions specific to job stream maintenance and documentation; basic knowledge of concepts of network and microcomputer operating systems; interpersonal skills; oral and written communication skills; technical problem solving skills; logic and analytical skills; ability to install and maintain microcomputer hardware, software and basic network components; ability to analyze and troubleshoot simple operational and data communications problems; ability to prepare and maintain records, logs and reports.
Three (3) years of experience in information technology (IT) operations support or another IT related support area.
NOTE: For State employees this is interpreted at the level of Data Processing Operations Support Specialist 1.
1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of two (2) years.
2. For State employees one (1) year as an Information Technology Technician Trainee may be substituted for the General Experience.
The successful candidate will possess experience with:
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.