Information Technology Supervisor (40 Hour)

 

At the State of Connecticut, Department of Energy & Environmental Protection (DEEP), we are dedicated to conserving, improving and protecting our natural resources and the environment- and increasing the availability of cheaper, cleaner and more reliable energy.

DEEP's Bureau of Central Services, Office of Information Management is currently seeking an experienced and successful  IT Supervisor to lead a dynamic Applications Development team in a diverse and expansive state agency. The Applications Development team is responsible for development, database, reporting, records management, project management, and GIS. 

In this position, you will stay abreast of the latest application developments and leverage Agile principles to manage a wide portfolio of projects that support both internal DEEP staff as well as our public clients and constituents.

The position will be located at DEEP Headquarters, 79 Elm Street in Hartford, CT.

This is a 40 hour per week position, Monday – Friday, from 8:00-am to 5:00 pm (flexible). 

Applicants must include a resume within the "Resume Tab" of their application.

Questions about this position should be directed to the hiring agency's human resources office: DEEP.HumanResources@ct.gov, (860)424-3006.

This position is competitive. Open to the public.

This posting MAY require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. Please regularly check your email for notifications. Also check your SPAM or Junk folders.  You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Applicants invited to interview will be requested to supply the following:

Non-State Employees- three (3) professional references, with contact information;

Current State Employees- Last two (2) performance appraisals. 

Applicants may be subject to a background check.

In a state agency major Information Technology (IT) operational environment, this class is accountable for supervising staff and overseeing the planning, analysis, design, selection, installation and implementation of information systems and applications.

Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on the development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; maintains software licensures and other related requirements; establishes and coordinates disaster recovery plan; establishes system security procedures and practices; performs facility and capacity planning and configuration management; supervises system performance analysis, tuning or storage management; develops host and network security policies; evaluates and recommends new strategies, technologies and technological directions to management; makes recommendations and maintains contracts for hardware and/or software purchases; makes recommendations for migration and system upgrade directions; oversees analysis of upgrades for complex applications to determine functionality and necessary software customization; provides technical specifications as input into Requests for Proposal (RFP) process; participates on evaluation teams that review RFP responses; oversees testing to ensure applications meet specification requirements; develops and implements database system strategies; provides resource planning; develops utilization metrics; performs related duties as required.

The responsibilities of this specific position include:

·       Supervising a team who is responsible for providing various application development support.

·       Planning, coordinating, and managing projects, tasks and other work for the team.

·       Personnel management, performance reviews, competency development, and coaching of staff.

·       Understanding state and agency needs as well as strategic IT solutions to help develop an application development roadmap. 

·       Applying and promoting Agile principles.

·       Evaluating and overseeing vendors from procurement through the life of the project.

·       Coordinating with vendors, DEEP and other state agency IT staff regarding project needs.

·       Working with business units to identify potential projects and efficiencies.

Considerable knowledge of relevant agency policies and procedures; considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; considerable knowledge of principles and techniques of business information systems re-engineering; considerable knowledge of principles and techniques of programming; considerable knowledge of network protocols and architecture; considerable knowledge of practices and issues of system security and disaster recovery; considerable knowledge of application's system development principles and techniques; considerable knowledge of principles and practices of data base management; considerable interpersonal skills; considerable problem solving skills; considerable oral and written communications skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; supervisory ability.

Nine (9) years of experience in information technology (IT) operations, programming, systems/software development or IT related support area.

One (1) year of the General Experience must have been performing advanced technical level duties or as a working supervisor in one of the following areas:
1. Designing, configuring and implementing complex networks.
2. Configuring, installing and upgrading host based applications packages and host and/or operating system software.
3. System software/application development.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 3.

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

·       Experience supervising an applications development team.

·       Knowledgeable in a broad range of new and existing technologies including .Net, SQL Server, FileNet, and GIS.

·       Proven ability to lead and influence changes to systems/applications.

·       Proven ability to balance and manage multiple projects and priorities.

·       Experience in Agile software development and project management.

·       Demonstrated talent in exercising and promoting accountability.

·       Ability to resolve conflict, and communicate effectively.

·       Excellent interpersonal, oral and written communication skills.

·       Demonstrated ability to work in a team environment

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.