Recruitment #190614-6435CL-001
Location |
Hartford, CT
|
---|---|
Date Opened | 6/18/2019 12:00:00 AM |
Salary | $46,721* - $61,096 /year (*New hires to State employment start at minimum of salary range) |
Job Type | Open to the Public |
Close Date | 6/25/2019 11:59:00 PM |
The State of Connecticut Office of the Secretary of the State (SOTS), Business Services Division is currently accepting applications for a Processing Technician position. This is a full-time (40 hours) position with work hours M-F from 8:30AM to 5:00PM.
As the Processing Technician you will be able to process payments for various transactions and will also be responsible for processing notary applications, renewals, financing statements, and other liens. Some discretion is required to reject those filings that do not meet minimum statutory requirements and return the filings to the customer with clear instructions on how to correct the filing. You will become proficient at the use of two computer systems, CONCORD (the state’s business and lien registry) and the eLicensing System (to process notary filings). Job duties also include processing payment for, researching, and responding to requests for copies of records maintained by the division. You will also be expected to provide service to customers over the phone and by email to questions about filing with the division and may need to assist customers at the customer service counter for questions pertaining to UCC, Copy requests or Notary questions. Processing technicians are also responsible for organizing all records filed with the division and preparing such records for permanent preservation and future retrieval.
All applicants must include a resume within the "Resume Tab" of their application with their submission. Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.
Should you have questions pertaining to this recruitment, please contact Sofia Bonilla at sofia.bonilla@ct.gov or (860) 509-6053.
This position will be filled in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules.
Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.
• Excellent customer service and organizational skills
• Must demonstrate strong attention to detail and accuracy
• Excellent oral and written communication skills
• Strong analytical, communication and computer skills in MS Office
• Ability to work independently, as well as in a team environment
• Ability to multi-task and produce in a high-volume transactional environment
• Demonstrated ability to learn new skills and work procedures and flexibility with shifting procedures over time
• Ability to follow established procedures and ensure customers receive timely responses regarding division action
• Ability to carry out a complete processing service from inception to completion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.