|Date Opened||4/11/2019 12:00:00 AM|
|Salary||$46,721 - $61,096/year|
|Job Type||Open to Agency Employees|
|Close Date||4/26/2019 11:59:00 PM|
In order to be considered for this job opening, you must be a current State of CT employee of the Department of Children and Families, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
All applicants must include a resume within the "Resume Tab" of their application with their submission. Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.
Should you have questions pertaining to this recruitment, please contact Ebony Jackson at Ebony.Jackson@ct.gov, (860) 550-6446.
*For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).
In the Departments of Children and Families, Emergency Services and Public Protection and Veterans Affairs, this class is accountable for independently performing a full range of tasks associated with serving as a resource to agency staff on the proper use of an agency wide database application.
Serves as first line of contact for staff using database; responds to staff inquiries about database; troubleshoots data entry problems with staff; determines nature of staff problem (data entry issue or program bug); routes technical issues to appropriate information technology staff; assists staff with data entry of information; guides staff through data entry screens and fields; forwards programming problems to information technology staff; tests changes from information technology staff to database application; recommends changes for efficient screen flow; identifies deficiencies in processing while testing database revisions; tracks user issues, including issues found while testing the application; trains staff on database use and changes; serves as a liaison between agency users and information technology staff for system enhancements; performs related duties as required.
Considerable of knowledge of agency specific processing methodology; knowledge of office systems and procedures; knowledge of applications, functions and procedures related to agency; knowledge of agency specific terminology; interpersonal skills; oral and written communication skills; ability to read, comprehend and apply procedural guidelines; ability to articulate ideas and information effectively; ability to perform research assignments; ability to examine documents for accuracy and completeness; considerable ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.
Three (3) years of clerical experience.
One (1) year of the General Experience must be at the level of Office Assistant at the agency with the database application or in the operation of electronic telephone systems.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.