STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Connecticut Careers Trainee (Social & Human Services)

Recruitment #190319-1992SH-001

Introduction

IF NOT YOU, WHO?

Are you interested in a career where you can make a difference, do what you’re passionate about and receive personal fulfillment?

The State of Connecticut, Department of Social Services (DSS), is seeking your talents! We are currently recruiting for Connecticut Careers Trainees (Social and Human Services) that will be located in any of the following locations: Bridgeport, Danbury, Hartford, Manchester, Middletown, New Britain, New Haven, Norwich, Stamford, Torrington, Waterbury, Willimantic and Windsor. This recruitment will be used for future vacancies in these locations for up to 6 months.

The scheduled hours for these positions will be Monday – Friday, 8:30 a.m. to 5:00 p.m. Following successful completion of the training period for this position, you will be considered for promotion to the target class of an Eligibility Services Worker.

In this position, you will determine eligibility for DSS programs and benefits and review comprehensive financial documents and statements, all while utilizing a variety of computer applications. We're looking for individuals who have strong customer service and interpersonal communications skills, can manage multiple priorities, and can think critically.

Did we mention our excellent compensation package includes:

On the Job Training – Trainees undergo a rigorous 35 day on-site training in preparation to carry out duties and responsibilities.

Competitive Salary – Employees earn competitive wages with opportunities for career advancement.

Insurance Benefits – Health coverage generally begins the first day of the month following your hire date.

Loan Repayment – Qualifying employer for the Public Service Loan Forgiveness Program.

Geographic Flexibility – Offices located in Hartford and 12 field offices across Connecticut.

Hybrid Retirement Plan – New employees may elect to participate in the State Employees Retirement System which provides a retirement benefit including retiree health insurance.

Paid Time Off – 12 paid holidays per calendar year in addition to vacation, sick and personal leave accruals.

Applicants interested in any/all of the above positions must apply to this posting. Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.

*Applicants must select all locations (listed above) in which they wish to be considered for on their application. Failure to indicate a location listed above will result in the applicant not being considered for vacancies in that specific location.

Selection Plan

All applicants must include a resume within the "Resume Tab" of their application.

Candidates invited to interview will be required to submit a copy of their degree and two (2) professional or academic references at the time of interview. Current state employees will be required to submit their last two (2) performance evaluations at the time of interview in lieu of references.

Should you have questions pertaining to this recruitment, please contact Anna Luna at Anna.Luna@ct.gov, 860-424-5785.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates including confirmation of receipt of application and status will be provided through your JobAps portal account. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.

EXAMPLES OF DUTIES

In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.

MINIMUM QUALIFICATIONS

Possession of a Bachelor's or Master's degree.

NOTE:

  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.

PREFERRED QUALIFICATIONS

  • Knowledge of or experience in conducting interviews. relating to human services programs.
  • Ability or experience collecting and analyzing data.
  • Proficiency working with computer applications programs such as Microsoft Word, Excel, Outlook and/or automated eligibility screening applications.
  • Ability to manage multiple priorities.
  • Experience exercising attention to detail and implementing time management best practices.
  • Ability to interact with individuals in an environment that involves considerable phone contact.
  • Experience working with or exposure to culturally diverse populations.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.