STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Information Technology Manager 1

Project Manager

Recruitment #181210-1561MP-001

Introduction

Are you interested in working with professionals that are open to new ideas? 

Do you want to be part of the project management team that supports improving sustainability, enhancing efficiencies and improving coordination and effectiveness? 

The State of Connecticut, Department of Social Services (DSS), is seeking to hire two Information Technology Project Managers to primarily implement Shared Services initiatives across the Health and Human Services (HHS) enterprise.  These positions are located at our Central Office at 55 Farmington Avenue in Hartford, CT, easily accessible to all major highways. Hours are Monday-Friday, 40 hours per week.

As a DSS Project Manager, you will ensure projects meet contractual requirements and are delivered within the approved project scope and schedule. Additionally, you will manage the Department’s relationship across HHS and secure acceptance and approval of deliverables from project sponsors and applicable stakeholders. At DSS, you will work with stakeholders from the business side, as well as a team of technically diversified individuals that are dedicated to providing business solutions to our customers. 

The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns.  We support the basic needs of children, families, older and other adults, including persons with disabilities.  Services are delivered through 12 field offices, central administration, and online and phone access options.  Follow us on twitter@ctdss and see what we are all about!                                        

Selection Plan

Should you have questions pertaining to this recruitment, please contact Meiko Chandler at meiko.chandler@ct.gov, 860-424-5819.

PURPOSE OF JOB CLASS (NATURE OF WORK)

Within the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence, these classes are accountable for the management and direction of information systems, applications development, management and implementation of complex information technology projects implementing business and technical requirements into architectural blueprints, maintenance, computer operations and similar information technology functions including technical and support staff.

Within a state agency information technology division, these classes are accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

EXAMPLES OF DUTIES

  • Hands on manager/lead will be responsible for project management of medium to large projects, following project management best practices and oversight of vendors when needed across multiple agencies.
  • Extensive knowledge of System Development Life Cycle (SDLC) and Project Management is required.
  • Collaborate with internal and external business partners across multiple agencies to document requirements and test plans concentrating on quality and timeliness of delivered products that meet business needs and conform to SDLC.
  • Oversight of project requirements and business design sessions. Participation and oversight in project Technical Architecture and Detail Design (TAD/TDD) sessions.
  • Work with leadership for project QC and testing teams.
  • Work closely with business partners, system integrators and other state agencies.

KNOWLEDGE, SKILL AND ABILITY

· Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.

· Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment

· Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness

· Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.

· Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.

· Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.

· Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Three (3) years of the General Experience must have been in a lead capacity.

Note: For State Employees, this is interpreted to be at the level of an Information Technology Analyst 3.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s Degree.
2. A Master’s Degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.
3. For State Employees, four (4) years of experience as a Computer Operations Supervisor may be substituted for the Special Experience.

PREFERRED QUALIFICATIONS

  • Ability to develop, review, and monitor operational procedures.
  • Strong customer service focus required.
  • Strong Project Management skills.
  • Strong written and verbal communication skills.
  • Hands on experience documenting business process workflows preferred.
  • Experience establishing standards and procedures for a PMO preferred.
  • Experience administering projects in Clarity and Rally or Computer Associates Agile Central and Portfolio Project Management (PPM).

SPECIAL REQUIREMENTS

1. The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.

2. Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).

3. The Solutions Architect is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.