Processing Technician

The State of Connecticut Department of Administrative Services is currently accepting applications for the position of Processing Technician to work in the Collection Services Division. The Collections Division provides comprehensive billing and collection services for care and financial assistance provided to individuals by the State of Connecticut. The Recovery Unit within this division is responsible for collecting money due the State from various sources such as decedent estates or the recipients of lawsuit settlements, insurance claims or inheritances. The Billing Unit within Collections provides comprehensive billing services for care provided by the Departments of Developmental Services, Mental Health and Addiction Services, Children and Families, Veterans Affairs as well as towns participating in the School Based Child Health Program.

This is a full-time (40) hours per week position. The work schedule is Monday through Friday, located at 450 Columbus Boulevard, Hartford, CT. Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.

All applicants must include a resume within the "Resume Tab" of their application. Candidates who do not submit required documents listed above or submit your application accurately and on time, will not be considered for this employment opportunity.

NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include performance reviews, attendance, supervisory references, college transcripts, licensure, ets., at the discretion of the hiring agency. Should you have questions pertaining to any phase of this recruitment, please contact DAS's Human Resources: Belinda.Rivera2@ct.gov.  

In order to be considered for this job opening, you must be a current state employee, who has permanent state status and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

In a state agency this class is accountable for performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

Performs the most complex duties related to an agency’s clerical processing functions; examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions; devises follow up procedures to efficiently and effectively carry out activities; initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives; interprets and applies state statutes and regulations relating to the particular processing service; makes decisions as to case status, transaction permissibility or admissibility; responds to internal and external inquiries for information and assistance; sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs; maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; maintains records and logs; prepares status or statistical reports related to processing function; assists in maintaining general files in support of processing function; initiates correspondence in carrying out duties; types correspondence, forms, file documentation, etc. in support of processing function; may process fees and maintain financial records; may lead lower level clerical employees assisting in carrying out processing responsibilities; performs related duties as required.

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to compose effective correspondence and forms; ability to read, comprehend and apply laws, regulations, and procedural guidelines; ability to organize and coordinate workflow; ability to articulate ideas and information effectively; ability to perform research assignments; ability to devise and maintain record keeping and filing systems; ability to examine documents for accuracy and completeness; ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.

Three (3) years' clerical work experience.

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

The successful candidate will possess:

• Experience with Microsoft Office programs;
  
• Experience utilizing and analyzing data from State Database systems;
  
• Experience and ability to work independently using initiative and problem-solving skills;
  
• Experience and ability to handle confidential and time-sensitive information.
  

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.