Motor Vehicle Examiner

This recruitment is for full time and part time Motor Vehicle Examiner positions that will be located in any one of the following locations: Bridgeport, Danbury, Norwalk, or Stamford, Connecticut. If you are interested in a Motor Vehicle Examiner position in one of the locations listed above, you should apply to this recruitment. The recruitment will be used for future vacancies in these locations for the next nine (9) months.  Applicants must select all locations (listed above) as well as employment type (full time and/or part time) in which they wish to be considered for on their application prior to submission.  Failure to indicate a location listed above or employment type will result in the applicant not being considered for vacancies in that specific location.

You will be working in a fast paced customer service oriented environment at a Motor Vehicle Branch with a high volume of customer contact, large amount of money handling  and will require excellent customer service skills. This position will assist with the initial intake of customers and will perform a range of motor vehicle transactions and should be proficient with operating computer systems. The incumbent may be required to work overtime.

*New State Employees start at minimum salary range.

Should you have questions pertaining to this recruitment, please contact Catherine Downey at catherine.downey@ct.gov or (860) 263-5268.

This position will be filled in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules.

In the Department of Motor Vehicle central and branch offices this class is accountable for examining forms, applications and supporting documentation before granting issuance of a title, operator's license and/or registration.

Reviews and examines applications and supporting documents for operator licenses, vehicle registrations and certificates of title to ensure clear, complete and accurate information; performs limited restorations of driver licenses or motor vehicle registrations; verifies data such as insurance coverage, year, make, model, vehicle identification number, property tax liability and suspension records; determines proof of ownership and existence of encumbrances from information submitted; contacts municipal collectors of revenue to obtain clearance; prepares appropriate form letters advising of specific reasons for rejection or requesting additional information regarding correction of submitted data; compares data elements with automotive reference manuals and manufacturer's publications for verification; checks for erasures or omissions in typing; responds to inquiries from the public and co-workers and provides correct information on requirements and procedures; issues motor vehicle operator licenses containing photograph of applicant; collects fees; verifies and validates applications and supporting documentation; operates camera; die cuts and laminates photographs to licenses; makes minor adjustments to and performs routine maintenance on equipment; operates cash register and other office equipment such as calculators and computer terminals; schedules appointments; prepares financial documents and reports; balances cash and documents; processes registration renewals; examines title applications, ensures its completion and may process disposition requests submitted by garage owners; receives training in and may perform on a limited fill in basis full scale registration activities such as issuance of motor vehicle and boat registrations, toll plates, collection of title fees and sales tax, verification of proof of ownership and determination of appropriate registration transaction, etc; may maintain records including approved and rejected applications; may perform specific research assignments such as chain of ownership or lien information; may clear duplicate identification lists; may type; performs related duties as required.

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; skill in performing arithmatical computations; ability to handle and count money; ability to read, comprehend and apply laws, policies and procedures; ability to maintain records; ability to examine documents for completeness and accuracy; ability to operate personal computer, computer terminals and office equipment; ability to operate office suite software; ability to use reference manuals.

Three (3) years of clerical experience.

One (1) year of the General Experience must have included clerical experience where a majority of the time involved face-to-face contact with the general public involving personal explanation or interpretation of products, policies or procedures or telephone customer service where the primary responsibility included providing information concerning or explaining programs/services or resolving problems.

College training may be substituted for General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

Preferred candidates will possess:

• extensive face to face customer service skills;
• ability to handle and count money;
• ability to read and comprehend and apply laws policies and procedures;
• ability to examine documents for completeness and accuracy;
• ability to handle difficult customers in an effective manner.

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.