Revenue Agent 1

The mission of the Department of Revenue Services (DRS) is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace. We strive to be leaner, flatter, smarter and more focused by taxpayer services than ever before.  We strive every day to be efficient, effective, honest, transparent and fair.  We try to be sure the voice of taxpayers is heard and that we understand the impact of our actions on their lives and businesses. 

The Department of Revenue Services is seeking to promote through reclassification one DRS employee to a Revenue Agent 1 to work in the Collection Unit within the Operations Bureau.  Work experiences within current and past positions within the agency may be considered in the qualification process. We are seeking a candidate who is self-motivated, detail oriented and who is able to work independently.

This opportunity is available to permanent employees of DRS only, who meet all of the Minimum Qualifications outlined below, and is contingent on final recruitment process.

This is a full-time, first shift position located at 450 Columbus Blvd., in Hartford. 

This will be a reclass in position.  

Please be advised this is a promotional opportunity for employees in the recruiting agency.  The selected employee will be promoted by reclassification in his or her position.  This is NOT A VACANCY and, therefore, merit system and reemployment rules do not apply.

In the Departments of Labor and Revenue Services and the Connecticut Lottery Corporation this class is accountable for the collection and investigation of overdue accounts to secure the full amount of revenue owed to the State.

Contacts tax debtors or lottery agents to secure full payment; locates tax debtors or lottery agents and levy sources; seeks information relative to the financial standing of debtors; arranges for installment payments; corresponds with debtors, accountants, and attorneys; prepares investigative reports; assists taxpayers in the preparation of returns or accounts owed; identifies accounts which require issuance for warrant, hearing, abatement or attorney action and confers with employees of a higher level concerning appropriate action; conducts in-house research to resolve disputes; maintains complete and accurate records of contacts and relevant information; updates departmental records; makes recommendations pertaining to collection procedures; performs related duties as required.

Knowledge of the methods and procedures used in interviewing/investigating; knowledge of accounting principles; some knowledge of and ability to interpret rules and regulations pertaining to collection procedures; considerable interpersonal skills; oral and written communication skills; skill in performing arithmetical computations; ability to utilize computer software.

Five (5) years of experience in collections, police, accounting or investigatory work in a regulatory enforcement agency, financial institution, credit bureau, retail sales credit department, industrial or governmental security agency.

College training may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

1. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
3. CONNECTICUT LOTTERY CORPORATION: Incumbents must obtain an occupational license in accordance with Section 12-802a of the Connecticut General Statutes.
4. Incumbents in this class may be required to speak a foreign language.

For those positions assigned to the field, incumbents in this class may be exposed to situations which could result in injury.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.