Information Technology Analyst 3 (35 Hour)

Located at 55 Farmington Avenue, Hartford, CT; Monday thru Friday; 35 Hours Per Week

All applicants must include a resume within the “Resume Tab” of their application. Applicants are required to upload a cover letter with their submission.  (Note: In order to upload documents you must ensure that your internet browser's 'pop-up' blocker is off.  Failure to do so may prevent you from being able to upload documentation and submit your application.)  Questions about these required documents should be directed to the hiring agency's human resources office:   Grace Soares, Grace.Soares@ct.gov, (860) 702.3322.

Incumbents in this class may be required to travel.  Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.

*New State Employees start at minimum salary range. 

Please note: applicants who applied to the Information Technology Analyst 3 posting (recruitment #180611-7605EU-001), which closed on 6/26/18 do not need to apply again to this posting to be considered. Applicants from that recruitment and this recruitment will be considered for this Informational Technology Analyst 3 opening.       

Candidates must meet the minimum qualifications for General Experience and Special Experience as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.

Candidates invited to interview will be required to submit three business references at the time of interview. Additionally, current state employees will be required to submit their last two performance evaluations and last two years of attendance records at the time of interview.

Should you have questions pertaining to this recruitment, please contact Grace Soares at Grace.Soares@ct.gov,  860.702.3322

In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

Responsible for the most complex and technical support, provide in-depth proactive and ongoing database performance monitoring of Core-CT's complex enterprise database environment.  Identify errors or deficiencies and recommend and implement configuration and / or tuning changes to optimize and ensure access, system performance and integrity; provide consultation to management and all teams regarding database optimization, tuning and supporting technologies to insure the needs of the business are met.  Recommend procedures and technical implementation standards for ensuring the security, optimization and integrity of all database environments.  Develop and maintain up to date procedural documentation; Research, design, analyze, develop, build and configure Core-CT's highly complex, enterprise-wide integrated production, development and test database environments to ensure optimized performance, stability and integrity across the full Core-CT application suite; Serve as member of the database support team to creation, build and maintenance database environments to ensure quality, efficient, consistent and repeatable processes; Participate in infrastructure strategic technology transition deployed using Oracle's Grid computing architecture, incorporating database conversion, upgrade and new software technologies to provide high availability, scalability and reliability; Provide database management support across multi-tiered infrastructure with hardware platforms housed both at Core-CT's primary and disaster recovery sites.   Assist in the development and implementation of Core-CT's comprehensive disaster recovery plan to reflect these new technologies.  Document changes to architecture and conversion plans; Perform database troubleshooting and assistance with escalated Tier II database support issues; performs related duties as required.       

Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in one of the following areas:
1. Assisting in the design, implementation and management of a major communications network.
2. Providing technical and administrative support for a wide area network (WAN) or mini-computer system.
3. Assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software.
4. Participating in the design and development of system applications.
5. Serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

• Expertise in Oracle11gR2 or Oracle 12c RAC or Exadata environment.

• DBA administration support in at least one of the following Oracle/PeopleSoft environments: HRMS 9.2+, Financials 9.2+, EPM 9.1+, Portal/Integration Hub, CRM 9.2, OBIEE 11g or higher.

• Knowledgeable in the installation, configuration and testing of fixes and performing upgrades to an Oracle Database cluster environment.

• In-depth knowledge of Oracle databases with strong system level (Linux) and infrastructure background.

• Expertise with advanced Oracle database infrastructure technologies including Real Application Clusters (RAC), Cluster Ready Services (CRS), Automatic Storage Management (ASM), Data Partitioning, Data Compression and Oracle DataGuard.

• Expertise in database backup and recovery, exports, imports, cloning and database refreshes. Experience with RMAN.

• Experience with database capacity planning.

• Experience with complex database performance monitoring, tuning and optimization.

• Expertise configuring, testing and managing DataGuard instances.

• Expertise with UNIX scripting.

• Experience installing and maintaining Oracle Enterprise Manager (OEM).                                                                                     

 • Excellent oral and written communication skills.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.  If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact Grace Soares at 860-702-3322 or Grace.Soares@ct.gov