STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Information Technology Analyst 3 (40 Hour)

Recruitment #180703-7605FD-001

Introduction

The Department of Emergency Services and Public Protection is currently recruiting for a IT Analyst 3 position.  This is a full time 40 hours per week position will be located at 1111 Country Club Road, Middletown, CT.

This IT Analyst 3 will be responsible for the following:

  • Project Manager for Special Licensing and Firearms Weapons System and Sex Offender Registry Document Management System Projects
  • Business analysis for Special Licensing and Firearms Weapons System and Sex Offender Registry Document Management System Projects
  • Increase the agency’s portfolio of e-Government solutions
  • Gather business and technical requirements, design, develop, support and administer various SQL and Access database systems, including systems containing sensitive and/or confidential law enforcement data
  • Serve as agency focal point for SQL database maintenance (including server backups)
  • Automate statewide Family Violence data submission using XML
  • Migrate hundreds of MS Access databases to SQL Server for additional security, reliability and functionality
  • Import and format statewide traffic stop data from CAD/RMS system, as needed, and collaborate with agency partners in support of the department’s Racial Profiling Prevention Program
  • Assist webmaster with agency Internet and Intranet site design and administration

Selection Plan

Candidate selected for interview must provide the following at the time of interview:                              

State Employees:                              

  • Two (2) most recent performance evaluations                              
  • Completed CT-HR-13                 

Non State Employees:                              

  • Two (2) letters of professional reference from a current and/or previous supervisor                              
  • Completed CT-HR-13  

Click here CT-HR-13 to complete the Criminal Convictions addendum.  The CT-HR-13 can also be found on the DAS website http://portal.ct.gov/das by typing in “CT-HR-13” into the “Search Department of Administrative Services” search field.  Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history records check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation. 

For questions concerning this job opportunity, please contact Lucy Manente within the Department of Emergency Services and Public Protection Human Resources office at Lucy.Manente@ct.gov or 860-685-8200.

Failure to provide the required documents listed above or submit your application accurately and on time, will eliminate you from the recruitment process.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

EXAMPLES OF DUTIES

All Functional Areas: Diagnoses host system problems and develops and coordinates resolutions; manages planning, analysis, design, selection, installation and implementation of new technologies; evaluates new technologies; tests and evaluates new hardware and/or software; makes recommendations for hardware and/or software purchases; determines interface and utility requirements and creates design specifications; acts as liaison to hardware and/or software vendors, system developers, programmers and management; develops and implements network and system security guidelines; makes recommendations for migration and upgrade directions; trains operators, systems developers and users on new procedures; conducts system performance analysis, tuning or storage management; conducts technical training programs for IT staff; acts as project coordinator overseeing other technical staff and support personnel; plans, coordinates and directs multiple projects of assigned staff; reviews work of assigned personnel; calculates project time and cost estimates; prepares necessary procedural specifications to meet design requirements; arranges necessary hardware and software availability; oversees hardware and software vendors; manages project budgets and schedules; reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter; reviews documentation work of assigned staff; communicates with business owners and management; facilitates meetings; assists in development of information technology policies, procedures and standards; participates in Request for Proposal (RFP) process; implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups; defines data flow; performs related duties as required.

Working Supervisor Use: Plans unit workflow and determines priorities; schedules, assigns, oversees, and reviews work; establishes and maintains unit procedures; provides staff training and assistance; conducts or assists in conducting performance evaluations; acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures; make recommendations on policies or standards; prepare reports and correspondence; performs related duties as required.

Systems Programming: Performs the most complex duties related to application development; develops and implements system programming standards; configures and installs host-based application packages; maintains host operating systems; installs and upgrades host and/or Front End Processor (FEP) operating system software; performs other related duties as required.

Software Development: Configures and installs host-based application packages; analyzes upgrades for complex applications to determine functionality and necessary software customization; writes program specifications and systems specifications; designs forms, screens and reports; performs related duties as required.

Database Administration: Provides advanced level database support and troubleshooting; designs, installs, tunes and maintains integrity of major host-based database; leads integration efforts, transitioning applications to new technology; performs related duties as required.

Network Support: Designs and implements complex communications networks; diagnoses and resolves problems using network management systems and utilities; performs related duties as required.

IT Security: Develops, tests and maintains agency disaster recovery plans designed to restore IT system operability; develops process and procedures in support of IT Business Continuity Planning; conducts platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions; conduct risk analysis of IT environments by assessing administrative, technical and physical safeguards; performs IT investigations to include maintaining chain of custody procedures; performs forensics and documents detailed reports of findings; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in one of the following areas:
1. Assisting in the design, implementation and management of a major communications network.
2. Providing technical and administrative support for a wide area network (WAN) or mini-computer system.
3. Assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software.
4. Participating in the design and development of system applications.
5. Serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Strong oral communications and customer service focus
  • Previous experience in a supervisory and/or project management lead role
  • Expertise with advanced MS SharePoint development & administration
  • Expertise with MS Windows server/domain administration, MS Windows 10 desktop administration
  • Expertise building custom applications & system interfaces, custom graphics, user interface design
  • Experience with System Development Life Cycle (SDLC) including procurement process of RFPs, bids, detailed requirements, SOWs, maintenance contracts and vendor management
  • Experience with developing agency business and functional requirements for large organizations
  • Experience with oversight and participation in multiple small to medium size application development projects simultaneously
  • Experience with coding and managing C#, Java, JavaScript, .NET, SQL, DB2, Oracle
  • Experience with Visual Studio design interface and automated code testing

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.