Connecticut StateDepartment of Administrative Services

Bus Operations Supervisor (40 Hour)

Transit and Ridesharing: Hybrid

Recruitment #220720-8884FE-001

Introduction


The Connecticut Department of Transportation (CTDOT) has a Bus Operations Supervisor  (Transportation Supervising Planner) position available in the Bureau of Public Transportation, Office of Transit and Ridesharing, Contract Management Unit.  This area directly operates a statewide multimodal transit network including 8 divisions of the CTtransit state-owned bus system and CTfastrak – an ITDP Silver Standard BRT system. In addition, we manage contracts for service provision with large transit service providers and with several Connecticut Transit Districts.  

1. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.  

2. Incumbents in this class may be required to travel 

The successful candidate will lead a unit in a fast-paced environment that develops, oversees and coordinates complex programs with statewide and regional impact and make decisions based on many variables which directly impact the outcome of the program.  You’ll manage all aspects of oversight and support of service providers for all CTtransit branded services and ADA.  You will lead the collection and maintenance of data required for operating reports and assess services and service providers based on performance metrics. Your team will actively engage in all types of Customer Service requests, lead transportation for the annual Veterans Stand Down event, support bus service planning initiatives and be responsible for meeting the needs of federal reporting including the Federal Transit Administration Triennial Review and State Management Review.  

This is an exciting time to join the CTDOT.  We are developing new pass programs to offer access to our public transportation system to more people and coordinating the merger of multiple existing transit systems.   We are initiating automated bus pilots, bus rapid transit projects, and on demand micro transit services.    

Benefits: We provide limitless opportunities, hire for diversity and new perspectives, and accomplish meaningful work while maintaining a work/life balance. We also participate in a competitive benefits package with comprehensive healthcare policies including medical and dental coverage, retirement plan options, paid time off and more! We also encourage a healthy work-life balance for all employees!

Watch the video below to see what it's like to be a State of CT employee! 
            

Selection Plan

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application. 
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
After You Apply: 
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam. 
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. 
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. 
  • If have any questions pertaining to this recruitment, please contact faith.macdonald@ct.gov

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation this class is accountable for supervising an operating unit engaged in transportation planning studies, programs and related activities.

EXAMPLES OF DUTIES

Schedules, assigns, oversees and reviews work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; oversees development of integrated and comprehensive unimodal or multi-modal transportation plans, programs and activities for movement of goods or people; oversees preparation of reports, studies, surveys and other related activities; develops findings and conclusions; makes recommendations based on completed analyses; provides final review for accuracy and conformance with standards and requirements; provides direction in interpretation and coordination of transportation plans, programs and activities to local, regional, state and federal agencies; makes preparations and presentations for legislative and public hearings as required; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of multi-modal transportation theories, practices and methodologies; considerable knowledge of social, economic and environmental considerations involved in transportation planning; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to plan, organize and execute projects and studies; considerable ability to develop and use computer software including planning models and other programs related to planning process; considerable ability to comprehend and interpret laws and regulations; supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in transportation civil engineering or transportation, urban, regional or environmental planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a lead capacity.
Note: For State Employees this is interpreted at the level of Transportation Planner 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in civil engineering, transportation, urban, regional or environmental planning may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with bus service planning and bus operations.
  • Experience with FTA (Federal Transit Administration) grants management.
  • Experience communicating with a diverse population and working with a diverse group of public transportation stakeholders. 
  • Experience demonstrating knowledge of public transportation. 
  • Experience working independently.

SPECIAL REQUIREMENTS

1. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
2. Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.