Connecticut StateDepartment of Administrative Services

Motor Vehicle Examiner

Recruitment #200626-5833CL-DMV

Introduction

Welcome to the DMV. How may I help you today?

The State of Connecticut, Department of Motor Vehicles (DMV), is recruiting for future Part (34 hour) and Full Time (40 hour) Motor Vehicle Examiner positions that will be located in any one of the following locations: Bridgeport, Cheshire, Danbury, Enfield, Hamden, New Britain, Norwalk, Norwich, Old Saybrook, Waterbury, Wethersfield and Willimantic/Windham, Connecticut.

These positions are for Branch Operations, where the individual will be working in a fast paced environment with a high volume of customer contact and money handling.  We are looking for detail oriented people with excellent customer service skills. These positions will assist with the initial intake of customers and will perform a range of motor vehicle transactions.

If you are interested in a career as a Motor Vehicle Examiner in one of the locations listed above, you should apply. This recruitment will be used for future vacancies in these locations for the next nine (9) months.  Applicants must select all locations (listed above) in which they wish to be considered for on their application prior to submission.  Failure to indicate a location listed above will result in the applicant not being considered for vacancies in that specific location. Applicants must also check if they are interested in part time or full time to be considered.

Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.

What’s in It for You - Leading Comprehensive Benefit Offerings:

  • Industry leading health benefits, including medical and dental coverage;
  • Competitive market salary plans;
  • Comprehensive pension plan and supplemental retirement offerings;
  • Professional growth and development opportunities;
  • Ability to serve the citizens of Connecticut in a customer service focused environment.

Should you have any questions pertaining to this recruitment please contact Catherine.Downey@CT.Gov.

Selection Plan

This position will be filled in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules.

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. 

You must specify your qualifications on your application.   

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be provided through your JobAps portal account.   

Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicle central and branch offices this class is accountable for examining forms, applications and supporting documentation before granting issuance of a title, operator's license and/or registration.

EXAMPLES OF DUTIES

Reviews and examines applications and supporting documents for operator licenses, vehicle registrations and certificates of title to ensure clear, complete and accurate information; performs limited restorations of driver licenses or motor vehicle registrations; verifies data such as insurance coverage, year, make, model, vehicle identification number, property tax liability and suspension records; determines proof of ownership and existence of encumbrances from information submitted; contacts municipal collectors of revenue to obtain clearance; prepares appropriate form letters advising of specific reasons for rejection or requesting additional information regarding correction of submitted data; compares data elements with automotive reference manuals and manufacturer's publications for verification; checks for erasures or omissions in typing; responds to inquiries from the public and co-workers and provides correct information on requirements and procedures; issues motor vehicle operator licenses containing photograph of applicant; collects fees; verifies and validates applications and supporting documentation; operates camera; die cuts and laminates photographs to licenses; makes minor adjustments to and performs routine maintenance on equipment; operates cash register and other office equipment such as calculators and computer terminals; schedules appointments; prepares financial documents and reports; balances cash and documents; processes registration renewals; examines title applications, ensures its completion and may process disposition requests submitted by garage owners; receives training in and may perform on a limited fill in basis full scale registration activities such as issuance of motor vehicle and boat registrations, toll plates, collection of title fees and sales tax, verification of proof of ownership and determination of appropriate registration transaction, etc; may maintain records including approved and rejected applications; may perform specific research assignments such as chain of ownership or lien information; may clear duplicate identification lists; may type; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; skill in performing arithmatical computations; ability to handle and count money; ability to read, comprehend and apply laws, policies and procedures; ability to maintain records; ability to examine documents for completeness and accuracy; ability to operate personal computer, computer terminals and office equipment; ability to operate office suite software; ability to use reference manuals.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have included clerical experience where a majority of the time involved face-to-face contact with the general public involving personal explanation or interpretation of products, policies or procedures or telephone customer service where the primary responsibility included providing information concerning or explaining programs/services or resolving problems.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Extensive background handling escalated customer issues in an effective manner;
  • Experience with processing cash, check and credit transactions as well as balancing a register;
  • Background in reviewing documents for completeness;
  • Experience in entering data accurately in computer terminals;
  • Ability to read and comprehend and apply laws and polices and procedures.

CHARACTER REQUIREMENTS

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.