Connecticut StateDepartment of Administrative Services

Identity Access Manager 2

Information Technology Manager 2

Recruitment #200316-1562MP-001

Introduction

The State of Connecticut Department of Administrative Services (DAS) Bureau of Enterprise Systems and Technology (BEST)/Compute Services Division is looking for self-starters willing to make a difference. We are working to improve the experience of all those who interact with the State and are making progress, but we’ve still got work to do. That’s where you come in. Come join an organization that provides superior benefits, competitive salaries and where people truly believe in what they are doing. We’re committed in bringing passion and customer focus to all those with whom we interact.

The State of Connecticut Department of Administrative Services ' Compute Services organization, part of Bureau of Enterprise Systems and Technology (BEST), seeks qualified individuals for the position of Identify Access Manager (IT Manager 2).

The selected candidate will report directly to the Director of Compute Services.

The successful candidate will perform managerial oversight of our Identity Access Management team which includes several technologies including Microsoft Active Directory, both on-prem and in the cloud; IBM ISIM/ISAM, IBM Data Power and Microfocus (formerly Novell) e-Directory. Duties include staff coaching, prioritization, communication with agencies, strategic planning, architectural overview, reporting and other managerial duties. Looking for motivated, self-initiating individuals with strong collaboration skills, customer service and a growth mindset.

All applicants must include a resume within the "Resume Tab" of their application. (Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer. Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez, elena.vazquez@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

Within a state agency information technology division, these classes are accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

EXAMPLES OF DUTIES

This position will be responsible for managing and leading the Identity Access Management team which includes Microsoft Active Directory, Azure Active Directory, IBM ISIM and ISAM, Microfocus e-Directory, IBM Data Power and Forge Rock.

The Identity Access Manager 2 will:

 
• Manage the operational infrastructure of the Identify Access Management environment;

• Oversee and coordinate the investigation, analysis and resolution of incidents/issues;
• Contribute to continuous improvements within the organization;
• Develop reports/tools to help manage the environments;
• Oversee product life cycle management for the Identity Access Management portfolio of tools;
• Provide expertise to agencies and projects on Identify Access Management portfolio of tools; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

· Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.

· Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.

· Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.

· Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.

· Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.

· Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.

· Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity.

Note: For State Employees, this is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s Degree.

2. A Master’s Degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

The successful candidate will possess:

• Minimum 3 years of management experience;
• Experience with Identity Access Management and tools;
• Experience in metric-based management;
• Experience in delivering centralized information technology services;
• Experience with cloud computing.

SPECIAL REQUIREMENTS

1. The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.

2. Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).

3. The Solutions Architect is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.