Integration Specialist 3

Our mission at the State of Connecticut Department of Administrative Services (DAS), is to strive to promote timely, fair, competent, cost-effective services to address the needs of state agencies, municipalities and the public.

We provide superior benefits, competitive salaries and place where people truly believe in what they are doing. We’re committed in bringing passion and customer focus to all those with whom we interact.

YOUR ROLE
This position will be under the Bureau of Enterprise Systems and Technology (BEST) Application Services Division. The Integration Specialist 3 position (IT Analyst 3) will lead the day to day integration support for the new Kronos Workforce Management Solution.

POSITION DETAIL
The position will be located at 165 Capitol Avenue, Hartford, CT working 35 hours per week.

All applicants must include a resume within the "Resume Tab" of their application. Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer. Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez, elena.vazquez@ct.gov.

In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

This position will be responsible for:

• Ownership of the system interfaces for the Workforce Management Solution;
• Creating and designing the changes to the interface files to address needs for data elements, file layout, custom fields and data transformation;
• Monitoring the daily and weekly system interfaces to exchange data between Kronos and PeopleSoft;
• Leading the effort to troubleshoot and resolve data discrepancies and file import/export errors;
• Leading the impact analysis of business process changes that impact changes to data elements and file layout as a result of system configuration changes;
• Participating in testing of new system enhancements and production fixes introduced by the vendor;
• Leading testing and related tasks due to system maintenance;
• Creating the standard operating procedures for production support monitoring;
• Ensuring systems are in alignment with regulatory/compliance, privacy and security requirements;
• Travelling and on-call support may be required;
• Additional examples of duties can be found here.
  

Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in one of the following areas:
1. Assisting in the design, implementation and management of a major communications network.
2. Providing technical and administrative support for a wide area network (WAN) or mini-computer system.
3. Assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software.
4. Participating in the design and development of system applications.
5. Serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

The successful candidate will possess:

• Experience with Project Management methodologies;
• Experience leading projects/teams;
• Experience with Integration tools with Human Resource Management Systems;
• Experience with Kronos Workforce Integration Manager (WIM) tool;
• Experience with Kronos Workforce Central Version 8.1x Cloud solution;
• Experience with Structured Query Language (SQL);
• Experience integrating with Azure Active Directory;
• Experience with Extract, Transform & Load (ETL) tools.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.