Special Investigator (General)

The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to ensure a fair and equitable marketplace, and promote safe products and services for Connecticut consumers. DCP's Investigation Division is responsible to protect public health, safety and welfare for consumers.

The Investigation Division is currently recruiting for multiple Special Investigators (General). In these roles, the Investigators will be responsible for conducting timely, unbiased, and thorough investigations into allegations of consumer fraud, including, but not limited to, Unfair Trade Practices, Homemaker Companion Agencies and Home Improvement. The Investigators will conduct interviews, retrieve records or evidence, conduct research and prepare comprehensive reports of investigations.

The office is located at 450 Columbus Boulevard in Hartford, CT.

The positions are full time, 40 hours per week, Monday through Friday. Alternative work hours may be available upon request. 

All applicants must include a resume within the "Resume Tab" of their application. 

Questions about these positions should be directed to the hiring agency's human resources office: Mitch Samal, Mitchell.j.samal@ct.gov, 860-713-5107.  

These positions are competitive.

In order to be considered for these job openings, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. 

State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer.

Travel required. Must have a valid driver's license.

 

In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths; interviews witnesses, complainants, medical and hospital personnel and others to obtain information; secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings; researches, collects and evaluates data; compiles information; writes reports and recommends appropriate corrective action; answers public inquiries; may prepare affidavits and applications for arrest warrants; may prepare search and seizure warrants; may issue citations; may testify at hearings and in court; may conduct surveillance; may secure samples for testing; may conduct legal research; performs related duties as required.

DEPARTMENT OF LABOR: Inspects, investigates and licenses private employment agencies.

DEPARTMENT OF PUBLIC HEALTH: Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.

Knowledge of investigatory methods and techniques; knowledge of relevant state laws and regulations; knowledge of relevant professional terminology; interpersonal skills; oral and written communication skills; interviewing skills; ability to utilize computer software.

Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

1. College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

• Experience conducting regulatory investigations or regulatory inspections; 

• Experience collecting, securing and maintaining evidence;

• Experience writing investigation reports, inspection reports or affidavits of arrest;

• Experience working independently in the field;

• Certificate of training from a nationally recognized fraud organization.

1. Incumbents in this class may be required to be a Notary Public.
2. Incumbents in this class may be required to travel.
3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.