Connecticut StateDepartment of Administrative Services

Secretary 2

Recruitment #190912-7539CL-001


The Department of Correction, Division of Parole and Community Services is recruiting for a full-time Secretary 2 position for the Waterbury Parole District Office.  This position is located at the Waterbury Parole Office (2200 Thomaston Ave., Waterbury), where individuals under community supervision meet with their assigned Parole Officer.  This is a full-time 40 hour position, Monday-Friday, 8:00 - 4:30.

Mission: The Division of Parole and Community Services shall provide offenders with re-entry opportunities, consistent with public safety, informed by evidenced-based assessment, supervision, and treatment strategies. 

The Division of Parole and Community Services (P&CS) supervises and provides support services to offenders released to the community under the jurisdiction of both the Commissioner of Correction and the Board of Pardons and Paroles.  The Division is comprised of district offices located in Bridgeport, Hartford, New Haven, Norwich and Waterbury and the following specialized units: Residential Services, Central Intake, Special Management, Mental Health, Fugitive Investigations, DUI, Women’s Re-Entry, Support Services, and Training and Staff Development Unit.    Parole officers in each of these districts and units continually strive to enhance public safety by providing offenders opportunities to successfully re-integrate into the community and be productive, accountable members of society.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. *For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

  • The candidate pool resulting from this posting may be used to fill future Secretary 2 vacancies that occur in the same region. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
  • Due to the large volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be available through your JobAps portal account. 
  • During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.  
  • Please ensure that your application is complete.  You will be unable to make revisions once you officially submit your application to the State of Connecticut.  Candidates who submit an untimely, incomplete or inaccurate application will not be considered for this employment opportunity.  

Should you have questions pertaining to this recruitment, please contact Emily Kennedy at or 860-692-6286.


In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.


Incumbents perform a variety of secretarial duties as illustrated in the following areas:

1. TYPING: Using a personal computer or other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc. Proofreads for content; edits using knowledge of grammar, punctuation and spelling.

2. FILING: Designs office filing systems; organizes and maintains files (including confidential files); maintains, updates and reviews reference materials and manuals.

3. CORRESPONDENCE: Composes complex letters and/or memoranda, etc. (e.g. explaining department practices/policies) for own or supervisor's signature.

4. REPORT WRITING: Compiles information from a variety of sources and prepares narrative or statistical reports, exercising judgment in the selection of items to be included.

5. INTERPERSONAL: Greets and directs visitors; answers phones and screens incoming calls; provides advice to callers regarding policy and procedures (e.g. citing a regulation to solve a specific problem); coordinates with others both within and outside of the organization on a variety of non-routine matters.

6. PROCESSING: Screens letters, memos, reports and other materials to determine action required; may make recommendations to the supervisor.

7. PERSONAL SECRETARY: Arranges and coordinates meetings (including space and equipment); researches, assembles and coordinates meeting materials (e.g. charts, graphs, reports); writes minutes of meetings, lectures, conferences, etc. from rough draft; takes notes using shorthand, speedwriting or machine transcription; prepares expense accounts; makes travel arrangements.

8. OFFICE MANAGEMENT: Maintains an inventory of supplies and equipment; orders supplies when necessary; completes, processes and maintains paperwork for purchasing (e.g. orders, requisitions, invoices, etc.); maintains time and attendance records; assists in preparing and monitoring the office budget (e.g. compiles figures, reviews statistical reports, verifies expense items); designs and initiates new forms and procedures to facilitate workflow; performs related duties as required.


Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; knowledge of department's/unit's policies and procedures; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).


Three (3) years' experience above the routine clerk level in office support or secretarial work.


One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.


College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.


  • Candidates for this position should have the ability to work independently performing a full range of clerical support functions in addition to filling a critical liaison role between the district office and the Director’s office, state agencies, law enforcement agencies, contracted and non-contracted providers. 
  • The ability to effectively communicate, both orally and by written documentation with the public, state agencies, and law enforcement agencies is a critical element of the position. 
  • The candidate should possess knowledge and understanding of working with confidential information, ability to problem-solve, and develop relationships of trust which are essential qualities for this position. 
  • Ability to become Collect Check Certified.
  • Knowledge of CORE-CT Self Service and Procurement.Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Previous experience working with confidential information such as medical health or criminal records.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.