Connecticut StateDepartment of Administrative Services

VPN Analyst

Information Technology Analyst 2 (35 Hour)

Recruitment #190905-7604EU-001


Are you upbeat with phenomenal customer service skills? Do you have a deep understanding of cybersecurity standards for large user environments? If this sounds like a superb opportunity, we'd love to hear more from you.

About Us
Our mission at the
State of Connecticut Department of Administrative Services (DAS), is to strive to promote timely, fair, competent, cost-effective services to address the needs of state agencies, municipalities and the public.

We provide superior benefits, competitive salaries and place where people truly believe in what they are doing. We’re committed in bringing passion and customer focus to all those with whom we interact.

Your Role
The Bureau of Enterprise Systems and Technology (BEST), is seeking a motivated VPN Analyst (
IT Analyst 2) to join us in our IT Security Division. As a VPN Analyst you will work closely with various IT staff, vendors, management, and customer agency personnel daily along with various auditors for both Federal and State regulatory compliance.

The position entails:

  • Branch to Branch Virtual Private Network (VPN) and Remote Access VPN management:
  • design and support on CISCO Adaptive Security Appliance (ASA) devices across multiple datacenters:
  • multifactor authentication support and administration is required utilizing RSA solution with dispersed primary server and replicas:
  • providing network troubleshooting and design for all Executive Branch agencies and the enterprise:
  • developing, designing and maintaining business continuity and disaster recovery plans along with risk analysis of the VPN environment.
  • monitoring the VPN environment for malicious activity and performs related duties as required.

Position Detail
55 Farmington Avenue, Hartford, CT
Hours: 35 hours per week, Monday-Friday

All applicants must include a resume within the "Resume Tab" of their application.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer.

Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez,  


In a state agency Information Technology (IT) environment, this class is accountable for independently performing a full range of information technology tasks and project coordination work involving infrastructure systems support, security and application development in an IT environment.


You will be responsible for:

This position provides administration and support coverage for the Enterprise Internet Filtering, utilizing the iBoss solution to ensure agencies are able to address business needs. Infrastructure support, troubleshooting and design are an important role served by this position.


Considerable knowledge of IT equipment and diagnostic tools; considerable knowledge of principles and techniques of systems analysis, design, development and programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of capabilities of computer technology; knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; knowledge of principles and techniques of software generation and programming; knowledge of practices and issues of systems’ security and disaster recovery; knowledge of computer operating systems; knowledge of project management principles and techniques; knowledge of principles and techniques of business information systems re-engineering; considerable technical problem solving skills; considerable logic and analytical skills; considerable oral and written communication skills; considerable problem solving skills; interpersonal skills; project coordination skills; considerable ability to analyze, troubleshoot and resolve data communications problems; considerable ability to write, test and debug computer programs; considerable ability to use programming development tools; considerable ability to prepare manuals, reports, documentation and other written materials; considerable ability to identify, analyze and resolve complex business and technical problems; ability to analyze and debug complex software programs.


Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT related support area.


One (1) year of the General Experience must have been performing professional information technology work in one of the following areas:
1. Installation and support of microcomputer hardware, software and operating systems.
2. Analysis, design and development of information systems.
3. Network hardware and software installation and support.
4. Network hardware and/or software problem diagnosis and resolution.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 1.


1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.


The successful candidate will possess:

  • 5 years experience troubleshooting Transmission Control Protocol/Internet Protocol (TCP/IP);
  • 3 years experience with CISCO Adaptive Security Appliance (ASA) Virtual Private Network (VPN) management;
  • Experience with relevant cybersecurity standards;
  • Experience troubleshooting in a large enterprise environment;
  • Experience with multifactor authentication methods.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.