Recruitment #190110-1561MP-002
Location |
Hartford, CT
|
---|---|
Date Opened | 1/10/2019 3:35:00 PM |
Salary | $90,282 - $123,104/year |
Job Type | Open to the Public |
Close Date | 1/18/2019 11:59:00 PM |
The mission of the State of Connecticut, Department of Revenue Services (DRS) is to: instill public confidence in the integrity and fairness of state tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace.
DRS is currently recruiting to fill one Information Technology Manager 1 position within the Information Services Division of the Administration Bureau in the Downtown Hartford office at 450 Columbus Boulevard. This position is accountable for the management and oversight of the Technical Services Unit which is responsible for the department's infrastructure including Server/SAN/Network Support, Client Support /Production Control, WEB / SharePoint / System Support and Telecommunications Support.
The position is full time, 40 hours per week.
Applicants must include a resume within the "Resume Tab" of their application.
Questions about this position should be directed to the hiring agency's human resources office: Benjamin Alejandro, Benjamin.alejandro@po.state.ct.us, (860)297-5641.
Within the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence, these classes are accountable for the management and direction of information systems, applications development, management and implementation of complex information technology projects implementing business and technical requirements into architectural blueprints, maintenance, computer operations and similar information technology functions including technical and support staff.
Within a state agency information technology division, these classes are accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.
· Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
· Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment
· Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness
· Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.
· Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
· Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
· Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.
Three (3) years of the General Experience must have been in a lead capacity.
Note: For State Employees, this is interpreted to be at the level of an Information Technology Analyst 3.
•Knowledge in the Management of Datacenter infrastructure, Networking, Telecommunication systems, and Customer service (Helpdesk).
•Strong Project Management skills: oversees information technology projects from conception to completion.
•Proven ability to Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker.
•Proven Leadership skills exercising and promoting accountability, including the ability to resolve conflict, and communicate effectively.
1. The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.
2. Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).
3. The Solutions Architect is limited to the Department of Administrative Services, Bureau of Enterprise Systems and Technology and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.