License And Applications Analyst

The Department of Consumer Protection (DCP) protects the public health, safety, and welfare of Connecticut citizens by assuring that only qualified, competent persons are licensed in the occupational trades and in several professional licensing categories. DCP safeguards the health and safety of Connecticut citizens by regulating all persons and firms involved in distributing, selling, and dispensing alcoholic liquor in order to prevent sales to minors and intoxicated persons, maintain product integrity, and ensure that licensed premises are safe and sanitary. Through the Liquor Control Division, the Department enforces the Connecticut Liquor Control Act and its corresponding regulations. The Division is the primary investigative arm of the Connecticut Liquor Control Commission.

The Liquor Control Division has a current opportunity for a License and Applications Analyst. The position is open to current agency employees only. 

This position is located at 450 Columbus Blvd., Hartford.

The position is full time, 40 hours per week, Monday through Friday, however, must be flexible in order to meet the needs of the agency.  

This position is competitive.

In order to be considered for this job opening, you must be a current employee of the Department of Consumer Protection, who has permanent state status, and meets the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

In a state agency, this class is accountable for independently performing a full range of tasks involving the processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses.

Assists in administration of licensure, certification and/or permitting functions; reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices; processes initial and renewal applications; responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department; explains regulatory laws and agency regulations to applicants, licensees and consumers; conducts research, collects data and analyzes information relating to application review process; provides technical assistance to clerical staff; authorizes issuance of licenses, permits and/or certifications; may participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits; may review documents and related materials for criminal convictions and bankruptcy files; performs related duties as required.

Knowledge of relevant licensure, certification or permit functions of regulated entities; knowledge of relevant regulated industry operations, practices and procedures: basic knowledge of statistics; interpersonal skills; oral and written communication skills; ability to understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department; ability to research, analyze and evaluate data and prepare comprehensive written reports; ability to utilize computer software.

Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry.
Note: For State Employees, this is interpreted at the level of Office Assistant.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

Responding to all inquiries from the public related to licensing including handling walk in customers;

Interacting with outside vendors and other licensing jurisdictions;

Using the E-licensing system specifically the functions, configurations and procedural requirements needed for the issuance, tracking and reporting of license, registration and permit issuance;

Developing, configuring and implementing workflows in the E-License system;Experience with Adobe Products including Portable Document Format (PDF) and Rich Text Format (RTF) documents;

Using Microsoft Office Suite.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.