Connecticut StateDepartment of Administrative Services

Unit Supervisor

Recruitment #180809-8952CL-001


The Department of Emergency Services and Public Protection (DESPP) is recruiting for a Unit Supervisor position, State Police Bureau of Identification, Criminal Records Unit (SPBI). This is full time, 40 hours per week, Monday through Friday, and located at 1111 Country Club Road in Middletown, CT.

The Unit Supervisor is responsible for managing the day to day work activities of the unit, dealing with ongoing criminal history requests from individuals, businesses, attorneys, and Federal, State and Municipal agencies, and complying with all state and federal regulations surrounding the dissemination of criminal history record information. The Unit Supervisor is a direct liaison with IT partners at DESPP and Court Operations dealing with the varied technology issues that affect day to day operations. These range in scope to minor data deficiencies to major system bugs that affect the quality of data and impact the unit’s ability to provide quality and timely information to the law enforcement community under NCIC authority and applicant constituents under the National Crime Prevention and Privacy Compact authority.

Additionally, the Unit Supervisor is responsible for ensuring all requests are captured and any monies collected are properly audited and accounted for on a daily basis. The Unit Supervisor will be directly involved in the project to replace the state’s criminal history repository. The project is expected to be completed in the next two years once contract has been reach. As a part of the project the SPBI will be developing new electronic processes, establishing quality and assurance processes, creating an overall communication plan, developing training plans and implementing the overall project.

Selection Plan

All applicants must include a resume within the “Resume Tab” of the application.

Travel may be required in state.

Candidates selected for an interview must provide the following at the time of interview:

State Employees:

  • Two (2) most recent performance evaluations
  • Completed CT-HR-13
  • Cover Letter 

Non-State Employees:

  • Two (2) professional letters of reference from a current and/or previous supervisor  
  • Completed CT-HR-13
  • Cover Letter

Click here CT-HR-13 to complete the Criminal Convictions addendum.  The CT-HR-13 can also be found on the DAS website by typing in “CT-HR-13” into the “Search Department of Administrative Services” search field.  Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history records check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

Failure to provide the required documents listed above or submit your application accurately and on time, will eliminate you from the recruitment process. 

For questions concerning this job opportunity, please contact Lucy Manente within the Department of Emergency Services and Public Protection Human Resources office at (860) 685-8200.


In a state agency this class is accountable for supervising clerical employees involved in general clerical activities.


Determines priorities, assigns and reviews work; coordinates workflow; provides staff training and assistance; conducts performance evaluations; maintains office records; serves as liaison with other operating units, agencies, outside officials, etc.; handles counseling or disciplinary problems; develops work performance and procedural standards and guidelines; recommends staffing changes and assists in recruitment and selection of personnel; compiles data and prepares reports; develops and maintains filing systems, forms and office procedures; handles telephone and written inquiries for information and assistance; explains agency policy to staff and public; maintains inventory control; performs related duties as required.


Considerable knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to schedule and prioritize workflow; considerable supervisory ability; ability to read, understand and apply a variety of materials; ability to perform arithmetic computations; ability to operate office equipment which includes personal computers or other electronic equipment; ability to operate office suite software.


Four (4) years of general clerical experience.


Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.


College training may be substituted for the General Experience on the basis of 15 semester hours equalling six (6) months to a maximum of two (2) years.


Preference will be given to incumbent with Supervisory experience; Ability to read and interpret complex statutes and regulations; Strong interpersonal skills, oral and written communication; Experience with training; Experience with handling disciplinary issues; Experience with Microsoft Office Suite.


Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.