Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Recruitment #180808-2292AR-001


The Office of the State Comptroller is recruiting for a Connecticut Careers Trainee (Administrative & Residual) with a target class of Retirement and Benefits Officer. 

Incumbent assists retirees regarding eligibility and enrollment in retiree health insurance via telephone, e-mail, in person, and written correspondence; analyzes new retirement applications in order to determine benefit eligibility; maintains eligibility and enrollment of retiree medical, dental and prescription coverage in the Core-CT (Oracle/PeopleSoft) system; audits retiree and dependent enrollment data; monitors and updates payroll deductions for retiree health insurance updates; reviews and processes health insurance benefit updates for existing retirees; reviews Medicare enrollment and updates necessary Medicare Advantage enrollment and Medicare Parts B and D premium reimbursements; maintains and audits qualified medical support orders;  analyzes monthly enrollment/remit data and resolves discrepancies; investigates and resolves retiree health benefit enrollment and claims issues; acts as a liaison to other Comptroller’s operational units, state agencies, health insurance carriers, retirees and employees regarding retirement health insurance eligibility, policies, and procedures; tests and troubleshoots Core-CT system problems, configuration changes, upgrades, etc.;  analyzes and calculates applicable early retiree premium shares in accordance with SEBAC agreements; audits and analyzes pre-retirement health-related benefit deductions; updates and maintains health insurance related MS Access databases; assists in the development of health insurance policies and procedures; performs other related duties as required.

Incumbents in this class may be required to travel.  Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License

All applicants must include a resume within the “Resume Tab” of their application. Applicants are required to upload a cover letter with their submission.  (Note: In order to upload documents you must ensure that your internet browser's 'pop-up' blocker is off.  Failure to do so may prevent you from being able to upload documentation and submit your application.)  Questions about these required documents should be directed to the hiring agency's human resources office:  Bonnie Schlechtweg,, (860) 702-3323.

*New State Employees start at minimum salary range.

Selection Plan

Candidates must meet the minimum qualifications as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.

Candidates invited to interview will be required to submit three business references at the time of interview. Additionally, current state employees will be required to submit their last two performance evaluations and last two years of attendance records at the time of interview.

Should you have questions pertaining to this recruitment, please contact Bonnie Schlechtweg at, (860) 702-3323.


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.


Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.


Possession of a Bachelor's or Master's degree.


1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.

2. Candidates cannot be appointed until all degree requirements are complete.


• Superior analytical and organizational skills
• Knowledge of retiree health insurance benefits including eligibility, enrollment, premium, and claim processing principles
• Knowledge of Medicare benefits, benefit coordination, employer sponsored plans
• Ability to review and interpret plan documents, federal and state statutes, collective bargaining agreements, court documents, etc.
• Ability to multi-task several high priority tasks
• Familiarity with Oracle/Peoplesoft HRMS systems
• Proficiency in Microsoft Word, Excel, and Microsoft Access
Excellent customer service and telephone skills
• Excellent verbal and written communication skills



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact Bonnie Schlechtweg at 860-702-3323 or

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.