Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Recruitment #180802-2292AR-001


Located at 55 Elm Street, Hartford, CT; Monday thru Friday; 40 Hours Per Week; target class of Retirement & Benefit Officer.

All applicants must include a resume within the “Resume Tab” of their application. Applicants are required to upload a cover letter with their submission.  (Note: In order to upload documents you must ensure that your internet browser's 'pop-up' blocker is off.  Failure to do so may prevent you from being able to upload documentation and submit your application.)  Questions about these required documents should be directed to the hiring agency's human resources office:  Grace Soares,, (860) 702.3322.

Incumbents in this class may be required to travel.  Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.

*New State Employees start at minimum salary range.

Selection Plan

Candidates invited to interview will be required to submit three business references at the time of interview. Additionally, current state employees will be required to submit their last two performance evaluations and last two years of attendance records at the time of interview.

Candidates must meet the minimum qualifications for General Experience as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.

Should you have questions pertaining to this recruitment, please contact Grace Soares at, (860) 702-3322.


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


Examine and analyze employees retirement/financial records and prepare individualized estimates of entitlement in accordance with retirement laws, collective bargaining, and/or court actions relative to the State Employees Retirement System (SERS). Provide counseling (group/individual) to members of SERS regarding retirement benefits and services available including: entitlements, optional payment forms, health and life insurance benefits, taxes, forms and procedures, etc. Verify eligibility and assist vested rights members with retirement forms and questions pertaining to retirement. Prepare and present workshops specifically designed for members and agency personnel.  Research and reply to inquiries made by telephone, email, or through written correspondence.  Advise and assist agency personnel, financial consultants, union and/or legal representatives with issues relative to retirement.  Assist in analyzing and interpreting the impact of collective bargaining, legislation, and court action on MERS and SERS.  Research various employment records and assist the Retirement Commission as requested by management for claims brought before the commission. Identify problems related to SERS membership – ie: Tier placement errors, purchase problems, and discrepancies within a member’s record and direct to appropriate staff for resolution.  Review, update, and change website materials such as Retirement Counseling Workshops on the Web and Online Benefit Estimators to comply with ever changing collective bargaining agreements, legislative changes, court actions for MERS and SERS.  Assist in the research of the impact of collective bargaining agreements, legislation and court action on the retirement plans as requested by supervisor. Evaluate and revise counseling procedures, databases, spreadsheets and forms used to disseminate retirement information such as counseling sheets, workbooks, and memoranda. Respond to subpoena and other data requests. Perform related duties as required.    


Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.


Possession of a Bachelor's or Master's degree.


1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.

2. Candidates cannot be appointed until all degree requirements are complete.


• Ideal candidate is proactive and has a desire to work in a fast-paced environment;

• Has strong speaking skills with a history of presenting information in large group settings;

• Excellent written and oral communication skills is required;

• A minimum of three years’ experience in MS Office suite is required;

• Experience analyzing and interpreting complex State statutes, legal opinions, and Collective Bargaining agreements is a plus;

• Recent experience creating queries or running reports in SQL and/or , VB, Java or PeopleTools is a plus;

• Recent experience running MS Excel pivot tables and or creating and using complex formulas is a plus;

• Experience in CORE-CT, PeopleSoft, and/or Oracle is a plus;



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact Grace Soares at 860-702-3322 or

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.