Social Services Program Manager

The Department of Social Services Community Options Strategy Group within the Division of Health Services is seeking a Program Manager to direct the state’s community transition process during the closure of a facility and other Strategy Group projects as assigned, to coordinate the Strategy Group reporting, evaluation and data collection system, develop policies and procedures related to strategies, analyze existing federal and state policies including nursing home and home care regulations to identify language that lacks alignment with the strategic rebalancing goals of the Department, implement the Department’s nursing home settlement agreement, interact with the Attorney General, the court appointed monitor, the nursing home administrators, the state’s Ombudsman, other executive branch staff, contractors, and providers to ensure delivery of service, supervise staff.  

Incumbents in this class may be required to travel. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.

All applicants must include a resume within the "Resume Tab" of their application. Those selected for an interview will be required to bring their last 2 service ratings (if state employee) and cover letter.

Should you have questions pertaining to this recruitment, please contact Jennifer Blum at Jennifer.blum@ct.gov or (860) 424-5630.

In the Department of Social Services and Department of Children and Families, Revenue Enhancement Division, this class is accountable for planning, organizing and directing a major program.

Directs a major program which provides social services through the supervision of district/area operations; coordinates and evaluates a program or field reporting system; participates in program development and implementation; develops policies and procedures which relate to program or field operation services; analyzes federal and state statutes, programming documents, regulations, etc., to insure appropriate policies and procedures; interacts with state, federal and community agencies on human services matters to ensure service delivery; determines priorities and develops necessary plans to meet program objectives; prepares management surveys and reports; coordinates activities of staff to meet program goals and project deadlines; provides technical assistance to field staff; performs related duties as required.

Considerable knowledge of principles and practices of social services programs; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles of public administration; knowledge of and ability to apply management principles and techniques; knowledge of community organizations and public assistance agencies; considerable interpersonal skills; considerable oral and written communication skills; ability to analyze and recommend solutions to complex problems; ability to analyze and assess impact of legislation, regulations, etc. on programmatic goals.

Nine (9) years of professional employment in the social services field.

Two (2) years of the General Experience must have been a supervisory or consultative capacity with programmetic and administrative responsiblitites.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in human services or public administration may be substituted for one (1) additional year of the General Experience.

* Preference will be given to people who have experience with transitioning people from institutions to the community.

* Current experience with the InterRAI assessment tool is preferred.

* Experience with Medicaid long-term services and supports a plus.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.