State of Connecticut Executive Branch

Labor Department Unit Director (9070AR)

$51.13-$69.72 Hourly / $4,090.23-$5,577.21 BiWeekly /
$106,755.00-$145,565.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Labor Department this class is accountable for directing the planning, administration and coordination of an office or support unit involved with performance monitoring, employment and training grants and contracts, program automation support, program technical assistance and support, program operations, workforce development, and/or unemployed compensation benefits and advocacy.

GUIDELINES FOR JOB CLASS USE

This class may be used in one (1) of the following ways:
  • CENTRAL UNIT: Agency Director responsible for overseeing statewide administration of services and support to Labor Department program operations.
  • FIELD UNIT: This class is designated to be the director of a Labor Department American Job Center or Call Center responsible for program operations and workforce development.
  • UNEMPLOYED WORKERS’ ADVOCATE: Designated to be the Unemployed Workers’ Advocate responsible for unemployed compensation benefits support, advocacy, and guidance for workforce development opportunities for the rights of unemployed individuals.

SUPERVISION RECEIVED

Receives administrative direction from the Director of Labor Operations or other official of higher grade.

SUPERVISION EXERCISED

Supervises staff assigned to the unit.

EXAMPLES OF DUTIES

  • Directs staff and operations of an office or unit;
  • Coordinates, plans and manages office or unit activities;
  • Formulates program goals and objectives;
  • Monitors, evaluates, and reports on programs and implements corrective action plans to address deficiencies and improve operations;
  • Interprets and administers pertinent laws; 
  • Conducts performance evaluations;
  • Schedules, assigns, oversees and reviews work of staff;
  • Provides staff training and assistance;
  • Prepares or assists in preparation of office or unit budget;
  • Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
  • May develop or assist in development of related policy;
  • May identify resources, submit grant proposals, and develop new programs based on grant and contract rewards;
  • May establish and maintain state job training or employment services programs, responsive service delivery networks, unemployment insurance claim call centers, or unemployment advocacy programs;
  • May coordinate with technical experts to maintain integrity of automated systems;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • relevant state and federal laws, statutes and regulations;
    • methods of program planning, development, monitoring and evaluation;
  • Knowledge of
    • and ability to apply management principles and practices;
    • primary functions, policies and procedures in the areas of unemployment insurance, unemployment compensation benefits, job service, employment and training and workforce development;
    • employment problems, labor market trends, conditions and their causes;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Skills
    • negotiation skills;
    • problem solving skills;
  • Analytical ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory or consultative capacity.

NOTE: For state employees this experience is interpreted at the level of a Labor Department Programs and Services Coordinator.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree may be substituted for one (1) additional year of the General Experience.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(10)-Employment Security

BARGAINING UNIT

(16)-ADMIN & RESID (P-5)

EEO

(2)-Professional

SALARY INFORMATION

AR2 66

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Labor Department Unit Director in Salary Group AR2 66 approved effective December 15, 2023. (Reviewed in accordance with Connecticut General Statutes. Revised to modify content.) Item No. 25-135

EFFECTIVE DATE

10/1/2025
CLASS: 9070AR; EST: 5/15/1992; REV: 10/1/2025;