PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state social and human service agency this class is accountable for receiving on-the-job training designed to develop the knowledge and skills needed to perform various technical duties involved in social services delivery such as eligibility determinations for various programs, investigations, health care screening, employment services or program monitoring.
GUIDELINES FOR JOB CLASS USE
This class is to be used as a bridge class between clerical and/or paraprofessional classes and the entry levels in various Social Services professional series. Upon completion of two (2) years in this class incumbents will be eligible for the targeted professional classes.
Works under the close supervision of an employee of higher grade.
EXAMPLES OF DUTIES
Receives intensive training in application of departmental programs, policies, guidelines and regulations; receives training in methods of effective interviewing, data collection and analysis and/or other required skills; explains programs and requirements to individuals and groups; assists individuals in completion of necessary departmental forms; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Basic knowledge of services provided by public sector social services agencies; interpersonal skills; oral and written communication skills; ability to follow oral and written instructions; mathematical ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of experience providing social services to individuals or families in need or performing basic technical or complex clerical duties which would lead to the acquisition of the knowledge, skills and abilities outlined above.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience.
Incumbents in this class will be eligible for promotion to the target class without further competitive examination after successful completion of the two (2) year training program.
Incumbents in this class may be required to travel.
Appointment to positions in this class will be for a period not to exceed six (6) months past the required period of training for the target class unless there is a change in the employing agency or in the designated target class.
JOB CLASS DESIGNATION
(12)-SOCIAL SERV (P-2)
This replaces the existing specification for the class of Social Services Trainee in the Salary Group SH 14 approved effective July 31, 2009. (Revised to modify Guidelines for Class Use and Promotion sections)
7743A 4/20/17 cm