$36.58-$47.04 Hourly / $2,926.17-$3,763.38 BiWeekly /
In the Department of Consumer Protection, this class is accountable for supervising employees engaged in planning, organizing and developing programs to carry out the activities of one of the major sections of the Gaming Division.
Supervises staff assigned to regulate a racing facility, casino gaming facility, lottery operation or charitable gaming operation.
Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans work; establishes and maintains procedures; develops or makes recommendations on the development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; reviews and evaluates reports involving rules violations, regulations, procedures, policies and statutes and makes recommendations; may provide testimony at contested case hearings as requested; may investigate more serious public complaints and effects resolutions when possible; performs related duties as required.
Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of pari-mutuel industry and operations; considerable knowledge of casino industry and operations; considerable knowledge of charitable games organizations and operations; some investigative ability; considerable interpersonal skills; considerable oral and written communication skills; ability to utilize computer software; supervisory ability.
Eight (8) years of experience in business administration or investigatory work for a business organization or regulatory or governmental agency.
Three (3) years of the General Experience must have been at the level of Consumer Protection Gaming Regulation Officer or Consumer Protection Charitable Games Liaison Officer.
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
Incumbents in this class may be exposed to some risk of injury from assaultive or abusive patrons.
This replaces the existing specification for the class of Special Revenue Gambling Regulation Supervisor in Salary Group AR 26 approved effective March 22, 2005. (2012 SCOPE Review)