State of Connecticut Executive Branch

In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.

Receives general direction from a Children and Families Program Director or other administrative official of higher grade.

Directs a staff of supervisory, technical and clerical personnel in the performance of assigned social work functions or oversees the management of program activities and services.

Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; ensures specialized services/programs are in compliance with federal, state and department mandates; identifies and develops new programs and funding sources; schedules, assigns, oversees and reviews work of staff; provides training and assistance to staff and/or outside providers; conducts performance evaluations; determines priorities and plans office work; establishes and maintains office procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; prepares reports and correspondence; consults with staff on difficult cases; oversees maintenance of records; collects and analyzes program data; may interact with clients and caretakers; may interact or hear cases concerning retention of a child in community vs. institutionalization; performs related duties as required.

Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods, and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; considerable knowledge of community resources and available services; knowledge of legal basis for departmental programs and requirements; knowledge of child development; knowledge of mental health and behavioral challenges facing children and youth; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.

Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.

One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.  

NOTE: For State employees, this is interpreted at the level of Social Work Supervisor.

This replaces the existing specification for the class of Children and Families Program Supervisor in Salary Group MP 62 approved effective February 20, 2019. (Revised to change bargaining unit, EEO code and pay plan) Action No. 20-023