Department of Administrative Services

In the Department of Administrative Services, this class is deployed at an agency and is accountable for acting as a working supervisor or for performing the most complex human resources duties as an agency business partner. 

In a state agency outside of the State's centralized Human Resources structure, this class will be accountable for acting as a working supervisor or for performing the most complex human resources and other related duties.

Agency human resources business partners are responsible for working with agency leadership on people strategy, advising leadership on key people issues, providing on-site human resources delivery to agency employees and coordinating with DAS service delivery teams and specialized units, to optimize efficiencies within a matrixed organization.

This class may be used in the following ways:

1. Incumbents serving as a working supervisor are over at least three human resources professionals performing a full range of agency business partner functions.

2. Incumbents performing the most complex duties directly supporting the agency human resources business partner.

3. Incumbents in a small agency outside of the State’s centralized Human Resources structure (e.g. Constitutional Offices, Military Department, or the Office of the Chief Medical Examiner), serve as the highest level human resources professional and are responsible for human resources and other related functions for the agency.

Receives general direction from the agency Human Resources Business Partner or other administrative official of higher grade.

Leads lower level employees as assigned.

• Supervises and provides guidance over the work of lower level business partners; 
• Partners with and is accountable for successful relationships with agency leadership to ensure alignment of human resources support with organizational goals and strategies; 
• Advises agency leadership on human resources policies and procedures, proper organizational structure and use of appropriate job classifications, talent needs, to include but not limited to advising on the availability and expiration of eligible lists, etc.; 
• Partners with and is accountable for successful relationships with DAS service delivery teams and specialized units to appropriately leverage solutions for agency human resources needs; 
• Communicates with agency managers, bargaining unit representatives and other interested parties to ensure cooperative relationships; 
• Approves agency’s classification and position management transactions and ensures proper organizational structure; 
• Assists in ensuring compliance with applicable state and federal laws, regulations, policies and procedures; 
• Advises employees on matters related to employment, career development, transfer, separation, recruitment, examinations, compensation, employee benefits, and/or retirement benefits; 
• Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies; 
• Ensures the proper application of the recruitment process, including clearing of mandatory lists, interviewing, selection and on-boarding; 
• Oversees or prepares and maintains relevant documentation and records; 
• Proactively analyzes data and plans for emerging agency human resources needs; 
• Serves as a project team leader on complex human resources projects involving the conduct of best practice research and the development and implementation of new systems, training initiatives, job classification studies and other projects with statewide impact; 
• May be accountable for managing human capital and implementing professional development plans that increase employee’s skill set; 
• May be accountable for independently handling reclassification grievances; 
• May administer agency employee assistance program and recommend counseling to employees;
• May assist, coordinate, implement, oversee, and/or provide agency wide training and/or staff development programs; 
• May support related agency strategic needs; 
• Performs related duties as required.

• Considerable knowledge of: human resources management and relevant state and federal laws, regulations, policies and procedures;
• Knowledge of: employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation, human resources information systems and labor relations;
• Considerable: interpersonal skills, oral and written communication skills and conflict resolution skills;
• Considerable ability to: work effectively in a matrixed organization; analyze and balance customer’s needs with laws, regulations, policies, procedures and collective bargaining agreements;
• Ability to: supervise, strategically plan, including succession planning, and ability to apply innovative solutions to organizational problems.

One (1) year of the General Experience must have been at the full working level in human resources management.

For state employees, this is interpreted at the level of Human Resources Generalist 2, Human Resources Specialist or Equal Employment Opportunity Specialist 2.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in human resources management, labor relations, business administration, public administration or closely related field may be substituted for one (1) additional year of the General Experience.
3. A law degree may be substituted for two (2) additional years of the General Experience.
4. For state employees one (1) year as a Human Resources Generalist 2 or Human Resources Specialist may be substituted for the General and Special Experience.