PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Office of the Correction Ombuds this class is accountable for directing the daily operations and staff of the agency.
SUPERVISION RECEIVED
Receives administrative direction from the Ombudsperson – Correction.
SUPERVISION EXERCISED
Directs staff as assigned.
EXAMPLES OF DUTIES
- Directs staff and operations of the agency;
- Coordinates, plans and manages office activities;
- Formulates goals and objectives;
- Assists in the development of regulations, policies, and procedures;
- Assists in the investigation of complaints, reports, findings and recommendations;
- Evaluates staff;
- Provides staff training and assistance;
- Acts as primary liaison with other agencies, officials and third parties regarding agency policies and procedures;
- Prepares agency response to proposed rules and regulations;
- Prepares reports as directed by the Ombudsperson - Correction;
- Acts for the Ombudsperson - Correction in their absence;
- Represents agency at public functions and meetings;
- Leads the recruitment and hiring of staff, including outreach, interview and selection;
- May conduct inspection of facilities and programs;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- and ability to apply management principles and practices;
- and ability to interpret and apply relevant state and federal laws, statutes and regulations;
- issues related to services and supports of individuals who are incarcerated and/or on parole and their families;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to use computers.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of experience advocating for the rights of individuals under the care and supervision of the Department of Correction and/or Board of Pardons and Parole.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a supervisory capacity.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in social work, public policy or a closely related field may be substituted for one (1) additional year of the General Experience.
Note: Closely related fields include criminal justice, human development and family relations, social and/or human services, and public administration.
SPECIAL REQUIREMENTS
Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
Classified/Competitive
OCCUPATIONAL GROUP
(33)-Social Services
BARGAINING UNIT
(02)-MANAGERIAL
EEO
(2)-Professional
SALARY INFORMATION
MP 65
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
CANCELLATION CLAUSE
New class. Item No. 25-160
EFFECTIVE DATE
10/23/2025
CLASS: 5934MP;
EST: 10/23/2025;
REV: 10/29/2025;